[Remote] Cloud Application Support, ease Cloud Accounting Services (Remote Opportunity)
Note: The job is a remote job and is open to candidates in USA. MNP is a leading national accounting, tax, and business advisory firm in Canada, seeking to enhance its ease Cloud Accounting Services team with a Cloud Application Support professional. The role focuses on executing client implementations, supporting data migration to cloud applications, and improving integration methodologies while ensuring client needs are met.
Responsibilities
- Execute implementations and convert client files from desktop applications (e.g., QuickBooks Desktop, Sage 50) to cloud accounting applications (e.g., QBO, Xero, Sage Business Cloud)
- Support chart of accounts mapping from the legacy system to the new application
- Identify data quality issues and errors, investigate discrepancies and discuss with onboarding team to develop resolutions
- Contribute to the development of new ideas and approaches to improve MNP’s cloud accounting integration methodology
- Work collaboratively with the ease Onboarding team to meet client requirements
- Monitor and manage support request inboxes
Skills
- Accounting certificate or a bachelor's degree in commerce or business administration (accounting, finance or management information systems (MIS) major is considered an asset)
- Experience executing accounting system implementations; conversion experience moving from desktop-based products to cloud applications is preferred
- Knowledge of the bookkeeping process
- Experience working with desktop-based small business accounting packages, including QuickBooks Desktop, Sage 50 and/or other legacy desktop products
- Experience working with cloud-based accounting packages is considered an asset (e.g., QBO, Xero, Sage Business Cloud)
- Advanced experience in Microsoft Office including Word, Excel and Image editing software (i.e., GIMP, Snag It)
- Bilingual (English and French) would be an asset
Benefits
- Generous paid time off including 4 personal days
- Firm sponsored social events
- A group pension plan with 4% matching contribution
- Voluntary savings products
- Bonus program eligibility
- A wellness subsidy
- Health and dental benefits
- Mental health resources
- Exclusive access to perks and discounts
- Professional development assistance
- Learning opportunities through MNP University
- A flexible ‘Dress For Your Day’ environment
Company Overview