[Remote] Sales Support Representative
Note: The job is a remote job and is open to candidates in USA. Humana is a healthcare company that is committed to putting health first, and they are seeking a Sales Support Representative to provide effective sales support for Specialty Pharmacy customers. This role involves building relationships with medical staff, monitoring prescriptions, and resolving inquiries to enhance the experience for providers and patients.
Responsibilities
- Building and maintaining relationships with the medical staff of physician offices over the phone and via email to increase market share
- Monitoring prescriptions in process at CenterWell Specialty Pharmacy to ensure a smooth experience for the provider and patient. SSRs will intervene when necessary to prevent cancellations or negative experiences
- Resolving inquiries received by physician offices including but not limited to researching patient copay assistance, expediting prescription processing, resolving delayed orders, prior authorizations etc
- Participating in Sales Initiatives to increase Pull Through of prescriptions and utilization of CenterWell Specialty Pharmacy
Skills
- PTCB (Pharmacy Technician Certification Board) license
- 1 or more years of experience in sales, customer service, or related field
- Excellent written and verbal communications skills
- Proficient in Microsoft Office Programs
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
- Associate's or Bachelor's degree in Business or related field
- Prior ScriptMed experience
- Experience in collecting, preparing, organizing, and presenting documents in support of meetings
Benefits
- Medical
- Dental and vision benefits
- 401(k) retirement savings plan
- Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- Short-term and long-term disability
- Life insurance
- Many other opportunities
Company Overview
Company H1B Sponsorship