See all roles

[Remote] Business Process and Automation Consultant (Remote - USA)

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. MHP – A Porsche Company is a digitalization pioneer in the mobility and manufacturing industries, seeking a Business Process and Automation Consultant to join their Customer Experience team. The role involves analyzing and improving business processes, identifying automation opportunities, and supporting the development of automation solutions for automotive and manufacturing clients.

Responsibilities

  • Lead requirements engineering activities by eliciting, analyzing, and documenting business, functional, and technical requirements from client stakeholders
  • Analyze and document client business processes ("As-Is") and collaborate with stakeholders to design optimized and automated future-state ("To-Be") processes
  • Identify and qualify opportunities for Robotic Process Automation (RPA) and other automation technologies to improve efficiency, accuracy, and customer experience
  • Support the development and implementation of automation solutions, working alongside technical teams to ensure business requirements are met
  • Support in creating presentations, project plans, and documentation within various Customer Experience projects
  • Assist in developing innovative concepts and implementing sophisticated solutions that blend process optimization with technology
  • Assist in market research and business development activities within the Customer Experience and process automation domain
  • Join a highly motivated, young, and growing team, contributing your expertise in business analysis to drive continuous improvement and innovation

Skills

  • A recent or in-progress Bachelor's or Master's Degree in Business Administration, Economics, Engineering, Information Systems, or an equivalent field
  • Strong analytical and problem-solving skills, with a foundational understanding of requirements engineering and business analysis
  • Proactivity and the ability to work independently, combined with strong organizational and time management skills
  • A conceptual understanding of Robotic Process Automation (RPA)
  • Proficiency in MS Office, especially Excel and PowerPoint
  • Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
  • Previous internship or 1-2 years of work experience in management or IT consulting or a business analyst role
  • Hands-on experience with RPA platforms like UiPath, Automation Anywhere, or Blue Prism is a significant plus
  • English language required, German language skills are a plus

Benefits

  • Paid Vacation
  • Paid Holidays
  • Paid Sick leave
  • 401(k) match
  • Medical, dental and vision coverage
  • Tuition and certification reimbursement
  • Life Insurance
  • Short and Long Term Disability Coverage
  • Subsidized gym membership program
  • Subsidized Porsche and VW leasing programs

Company Overview

  • MHP is a leading international management and IT consultancy. It was founded in 1996, and is headquartered in Ludwigsburg, DE, with a workforce of 1001-5000 employees. Its website is https://www.mhp.com.
  • Apply To This Job

    You might like

    Major Unusual Incident Investigator, Developmental Disabilities Services

    Work from home Full-time role

    SVB - Sales Advisor I

    Work from home Full-time role

    [Remote] Underwriting Associate, Car

    Work from home Full-time role

    Account Executive (f/m/d)

    Work from home Full-time role

    Analyst, Corporate Development (M&A)

    Work from home Full-time role

    Injury Adjuster

    Work from home Full-time role

    Analyst, Proxy/M&A

    Work from home Full-time role

    Associate Account Manager (Federal Staffing)

    Work from home Full-time role

    Workers' Compensation Associate Attorney

    Work from home Full-time role

    Brand Ambassador

    Work from home Full-time role

    VP Product Management

    Work from home Full-time role

    Customer Service Representative - Behavioral Health (Monday-Friday 10:45am -7:15pm EST)

    Work from home Full-time role

    Customer Service Rep - Remote Contractor Role - $14 to $20 per hour - Weekly Pay - Omni

    Work from home Full-time role

    Pre-Authorization Specialist

    Work from home Full-time role

    Experienced Remote Customer Service Representative - Full-Time Work From Home Opportunity with arenaflex

    Work from home Full-time role

    Experienced Customer Experience & Support Product Marketing Manager – Driving Exceptional Customer Journeys through Strategic Help and Support Efforts at blithequark

    Work from home Full-time role

    Entry Level Remote Data Entry Specialist – Tech Industry Career Opportunity | $80,000 Annual Salary | Flexible Work-from-Home Position

    Work from home Full-time role

    Director Sales Europe Clinical Microbiology

    Work from home Full-time role

    Experienced Customer Success Associate for Evening Shift - Remote Opportunity with blithequark

    Work from home Full-time role

    Experienced Customer Service and Sales Representative – Insurance Solutions Expert

    Work from home Full-time role