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Know Your Customer Operations Analyst

Work from home Full-time role Hiring

Citi is a leading global bank, and they are seeking a Know Your Customer Operations Analyst to assist in the development and management of a dedicated internal KYC program. This entry-level position involves participating in Anti-Money Laundering monitoring, governance, and regulatory reporting activities in coordination with the Compliance and Control team.

Responsibilities

  • Conduct reviews of client account activity, statements, internet research, and client profile information
  • Conduct background checks/intelligence/customer research/transactional analysis
  • Conduct regulatory and sanction screenings as well as review domestic consumer cases and support complex periodic review processes
  • Escalate unusual activity to the Financial Intelligence Unit (FIU) and assist with escalating potential risks
  • Support periodic review triage processes
  • Present summarized findings to peers and management, including recommendations to changes in procedures resulting from review findings and quality assurance review of analyst case work
  • Onboard/train new associates, as needed
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Skills

  • 0-2 years of relevant experience
  • Previous experience in financial Crimes, AML Investigations, or Operational Risk experience
  • Bachelor's degree/University degree or equivalent experience
  • CAMS/CFE certification

Benefits

  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Company Overview

  • Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. It was founded in 1812, and is headquartered in San Antonio, Texas, USA, with a workforce of 10001+ employees. Its website is https://www.citi.com.
  • Company H1B Sponsorship

  • Citi has a track record of offering H1B sponsorships, with 1386 in 2025, 849 in 2024, 1375 in 2023, 1117 in 2022, 876 in 2021, 901 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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