Creative Services Assistant

Wonderful Agency is a full-service, award-winning in-house agency known for creating marketing communications and brand experiences for iconic brands. The Creative Services Assistant supports the Creative Services and Broadcast Production team by coordinating production-related tasks across print and video production, ensuring projects are delivered efficiently and accurately.

Responsibilities

• Support the Print Production Managers and Producers with day-to-day project tracking, scheduling, and progress updates across multiple print and packaging initiatives
• Assist in preparing and distributing bids from vendors, ensuring specifications are clearly defined and timelines are achievable
• Gather, review, and compare vendor estimates to confirm accuracy, material alignment, and compliance with project requirements. Work closely with internal stakeholders to pursue estimate approvals and maintain cost transparency throughout the process
• Build and maintain project estimates, budgets, and cost trackers, ensuring all financial information is accurate and up to date
• Manage purchase orders, invoices, production service agreements, talent contracts, production insurance COIs, and billing documentation to ensure timely and accurate processing
• Maintain and regularly update production process documentation, training guides, completion reports and workflow reference materials to ensure consistency and knowledge sharing across the Creative Services team
• Maintain organized production files and vendor records for easy reference and auditing
• Coordinate all messengers, couriers, and local shipping, including shipping documentation, tracking and related paperwork
• Assist the producers with booking crew, equipment rentals and serve as a production assistant on-set for in-house projects

Skills

• 1–2 years of administrative experience, preferably in a creative agency setting
• Strong attention to detail with excellent organizational and time management skills
• Proficiency with Microsoft Office (Excel, Word, Outlook) and/or Google Workspace
• Excellent communication and interpersonal skills, with the ability to work cross-functionally
• Basic understanding of budgeting, invoicing, and vendor management
• Collaborative team player with a proactive and service-oriented mindset
• Able to multitask and manage competing priorities in a deadline-driven environment
• Curious learner who seeks to understand the technical and creative aspects of print production
• Familiarity with project management software (e.g., Asana, Wrike, Workfront) a plus
• Foundational understanding of print production processes, including materials, finishes, and file preparation would be advantageous

Benefits

• Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future
• 24/7 online physician consultations
• Virtual mental health resources
• Life coaching
• Engaging employee community groups
• Cash rewards for healthy habits and fitness reimbursements
• Library of on-demand fitness videos
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
• Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.

Company Overview