[Remote] Benefits Coordinator

Note: The job is a remote job and is open to candidates in USA. TriWest Healthcare Alliance is dedicated to serving America's heroes by connecting them to healthcare in their communities. The Benefits Coordinator provides administrative support for employee benefit programs, ensuring accurate data entry and timely responses to inquiries, while maintaining benefit files and delivering customer service. This entry-level role also supports various administrative tasks for the HRIS team.

Responsibilities

• Monitor and triage shared benefits inbox, respond to routine inquiries and route complex issues to Benefits Administrators
• Maintain and organize employee benefit files and documentation (electronic and paper as needed)
• Process employment verifications
• Perform data entry for benefit-related events, including new hires, ACA tracking
• Perform COBRA administration for initial notifications and termination offers of coverage
• Perform administration of disability benefit eligibility and enrollment
• Generate and distribute leave of absence notifications and premium invoices
• Assist with preparing and sending communications such as benefit letters, notices, and open enrollment materials
• Provide support and tracking of project management initiatives
• Audit correct history records to ensure they meet compliance requirements
• Provide support during Open Enrollment including printing, mailing, tracking and general support
• Support the annual 401(k) audit and compliance-related processes through data gathering and document preparation
• Assist with wellness activities and ergonomic program requests by logging cases and tracking follow-up
• Support HRIS team with data entry, reporting, printing, filing, and scanning
• Perform other duties as assigned
• Regular and reliable attendance is required

Skills

• Associate's degree in Human Resources or related field or equivalent experience
• 1+ years of experience in benefits administration, Human Resources, or related role
• Experience working in a fast-paced high-intensity environment
• U.S. Citizen
• Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
• Strong attention to detail, organizational skills, and communication skills
• Proficient with Microsoft Outlook, Word, Excel, and PowerPoint
• Knowledge of benefits regulations and compliance requirement
• Experience supporting multi-state employee populations

Benefits

• Medical, Dental and Vision Coverage
• Paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer time

Company Overview