Tier 2 Audio Visual Field Technician
EOS IT Solutions is a Global Technology and Logistics company that provides Collaboration and Business IT Support services. The Tier 2 Audio Visual Field Technician will support project delivery teams by installing and maintaining AV technologies, ensuring high-quality installations, troubleshooting issues, and communicating effectively with stakeholders.
Responsibilities
- Provide daily reporting to the Project Management team
- Install a wide variety of AV technology in both existing and new build project sites
- Perform cable management and layout planning for 1st fix hardware, including bracketry and ceiling speaker hardware
- Ensure compliance with general contract requirements during installations
- Apply knowledge of low voltage electrical concepts
- Utilize basic carpentry and installation skills
- Operate power tools safely and effectively
- Diagnose, troubleshoot, and resolve technical problems
- Travel to other sites as needed to support projects and installations
Skills
- Experience with AV systems such as Crestron, Extron, QSYS, or Cisco
- Understanding of signal flow and AV rack building to AVIXA standards
- Familiarity with AV industry cabling and connector termination
- Strong sense of urgency and agility in dynamic environments
- Excellent customer interaction skills and professionalism
- Ability to work independently in high-pressure, fast-paced settings
- Commitment to ongoing technical development
- Willingness and eligibility to travel and work globally
- Strong organizational and time management skills
- Effective written and verbal communication
- Critical thinking and problem-solving abilities
- Flexibility and adaptability to changing work hours and customer needs
- Team-oriented mindset
- Valid driver's license
- 1–3 years of experience in the AV/VC industry
- Deeper knowledge of signal flow and AV installation
- Familiarity with Cisco, Extron, Crestron, or QSYS systems
- AVIXA CTS or CTS-I certification
- OSHA 10/30 or SST certification
Company Overview