Account Manager

Hipbone Marketing is the premier marketing agency for resale retail brands across the US and Canada, and they are seeking an exceptional Account Manager to cultivate and retain meaningful relationships with valued Partners. The role involves deploying marketing assets, contributing to campaign development, and ensuring clear communication between departments to meet project timelines.

Responsibilities

• Work with senior management to deploy hundreds of unique marketing assets each month with exceptional quality
• Create, pitch and deploy suggested schedule of events for each store
• Contribute to the development of new campaigns and big-picture strategies for agency and Partners
• Collect, file and update Partner data, call notes and operational changes
• Facilitate clear and consistent communication between agency departments to ensure project timelines are met
• Copywriting for digital marketing deliverables
• Social media content scheduling through multiple 3rd party platforms and Meta
• Email campaign creation, reporting and automation
• Text message marketing strategy, campaigns and optimization
• Website management
• Schedule and lead monthly phone calls with each Partner
• Troubleshoot Partner in-store operation issues with senior management
• Track Partner participation and details for events, programs, campaigns, and custom requests
• Request and record Partner sales data
• Provide timely responses to questions, reviews and engagement via store social media accounts
• Adapt to ever-evolving industry trends through consistent learning and research

Skills

• Occasional evening and weekend time required for social media monitoring
• Excellent written and verbal communication skills
• Ability to contribute expertise from past experience, find answers when experience isn't adequate and ask for help when that's the best alternative
• Can deftly deploy 'there', 'their' and 'they're' in proper context
• Stickler for accuracy and detail
• Commitment to our company and our partners is potentially more valuable than experience, skills and degrees. If you want to work here, send us your elevator pitch for why we should hire you
• Bachelor's degree in marketing, communications, public relations, media, writing or other relevant area
• Marketing: 1 year (Preferred)
• Advanced Microsoft Excel skills
• Proven track record of longevity in the workplace
• Experience working on a team, managing multiple high priority projects or accounts simultaneously
• Flexible mindset and willingness to pick up extra work when necessary to support fellow team members and ever-expanding business model
• Retail sales experience

Benefits

• Health, Dental and Vision Insurance
• Paid time off
• Flexible schedules
• Remote work day on Friday
• Employee discount at local resale stores listed below:

Company Overview