[Remote] Senior Healthcare Consultant, SaaS Professional Services and Implementation

Note: The job is a remote job and is open to candidates in USA. Brightree is a wholly owned subsidiary of ResMed, focusing on cloud-based patient management software. The Senior Healthcare Consultant will deliver exceptional client experiences and guide healthcare organizations through successful software implementations, ensuring projects are delivered on time and within budget.

Responsibilities

• Delivers consulting services while working closely with Brightree Project Managers to ensure adherence to project plans and timelines for on-time, on-budget go lives
• Utilizes process streamlining methodologies to reduce order management cycle times and increase cash velocity
• Assists in building client capabilities by training, coaching, and mentoring client personnel
• Facilitates the sharing of agreed best practices and standardization across the business
• Targets a 60% monthly client billable utilization rate
• Proactively identifies project risks and monitors and reports results throughout the process
• Updates Salesforce.com, SharePoint and other required systems with project status, time/expense and project documentation
• Identifies add-on implementation services that provide client value
• Maintains statistical rigor and delivers significant financial and voice of customer results
• Employs organizational change management applications to manage human risks
• Proactively stays informed and educated on new releases and enhancements as well as industry changes

Skills

• Experience selling and providing healthcare software consulting services
• Bachelor's Degree (BA/BS) from a four-year college or university
• A deep understanding of medical insurance billing and the reimbursement relationships between patients, providers, and insurance carriers
• In-depth experience in Medicare billing through experience in the healthcare industry
• Solid finance and accounting skills required to communicate effectively with corporate officials
• Proven process analysis and improvement methods skills with demonstrated business benefits
• Strong Excel skills needed to support exporting and analysis of data
• Experience leading cross-functional teams in order to achieve milestones while also being able to communicate effectively with client's leadership teams
• Strong facilitation and presentation skills
• Ability to build and promote organizational change management initiatives
• Adaptive in an ambiguous, fast-growing business environment; ability to manage multiple clients simultaneously
• Flexible and adaptable in process analysis and problem-solving approach
• Able to work throughout the organization with diverse groups - vertically and horizontally
• Intermediate understanding of Microsoft Office products including Project, Visio and Powerpoint
• Creative and innovative problem-solver
• Ability to travel as much as 85-90%
• A person who values integrity and honesty above all else
• A highly motivated, seasoned, energetic and mature financial executive, with high confidence in his/her superior professional skills
• A person with strong intellectual capabilities who can hold their own, argue their point, and stand up for what they believe in. A “quick study”. A creative thinker who is willing to challenge conventional wisdom
• A person who can balance functional experience with an entrepreneurial attitude illustrated by a high level of focused energy, drive, ambition, adaptability and a track record of successful problem solving
• A resilient and committed executive with a flexible and adaptable, open and straight-forward operating style; non-political and non-bureaucratic; someone with a natural and effective consultative approach who will gain the trust and respect of individuals at all levels
• A hands-on, lead from the front, involved executive with excellent interpersonal skills. An appreciation of people as a company's most important asset
• An individual who can operate under pressure, adapt to rapid change, and keep things in perspective
• Has a passionate commitment for the business

Benefits

• Comprehensive medical
• Vision
• Dental
• Life
• AD&D
• Short-term and long-term disability insurance
• Sleep care management
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Commuter benefits
• 401(k)
• Employee Stock Purchase Plan (ESPP)
• Employee Assistance Program (EAP)
• Tuition assistance
• Paid Time Off (PTO)
• Paid holidays
• Floating days
• Primary caregiver leave
• Secondary caregiver leave

Company Overview

• Brightree HME / DME Software, Pharmacy Solutions, Home Infusion It was founded in 2002, and is headquartered in Atlanta, Georgia, USA, with a workforce of 501-1000 employees. Its website is https://www.brightree.com.

Company H1B Sponsorship

• Brightree has a track record of offering H1B sponsorships, with 7 in 2025, 4 in 2024, 10 in 2023, 11 in 2022, 6 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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