Sales Operation Specialist

BizFlow Corp. is a dynamic leader in digital transformation, empowering organizations through innovative low-code/no-code solutions. They are seeking a Sales Operation Specialist to streamline processes, manage renewals and invoicing, and ensure top-tier service for customers while supporting revenue growth.

Responsibilities

• Manage the entire license and maintenance renewal process for customers
• Create and issue invoices for license renewal and services
• Gather and prepare data for invoices
• Follow up with customers for collections
• Maintain records of customers and maintenance contracts
• Interact with customers for renewal of maintenance contracts
• Maintain a professional and customer service-oriented environment to promote sales of product licenses
• Manage weekly reporting, including customer-side requirements and reports for the executive team
• Support project/professional service including timesheet and charge code management, expense report, monthly financial
• Coordinate with the sales team on new sales activities
• Support administrative tasks as needed
• Demonstrates attention to detail and organizational skills
• Demonstrates clear and professional written and oral communication skills
• Identifies and resolves problems in a timely manner, meets deadlines, and develops alternative solutions
• Interact effectively with all levels of management and other employees

Skills

• Prior sales administrative experience is preferred, but not required
• Maintenance renewal experience is preferred, but not required
• Invoicing experience is preferred, but not required
• Demonstrates attention to detail and organizational skills
• Demonstrates clear and professional written and oral communication skills
• Microsoft Office, especially excel skill
• Quickly learn new software and applications
• U.S. Citizen or Permanent Resident
• Able to pass a standard background check

Company Overview