Inside Sales Representative

Superior HealthPlan is part of Centene, a diversified national organization focused on transforming the health of communities. The Inside Sales Representative is responsible for managing inbound and outbound calls to prospective members, conducting sales presentations, and following up on leads to achieve enrollment targets.

Responsibilities

• Answers inbound prospective member calls and places outbound follow-up calls to prospective members
• Handles web inquiries and responds through outbound calls or email
• Handles inbound Medicare calls and presents plan options to callers to encourage prospective members to join a plan. May complete the sale telephonically
• Follows up on leads by conducting outbound calls designed to encourage prospective members to join and existing members to remain with the plan
• Refers leads to outside sales representatives for in-home appointments and enrollment meetings
• Follows up on sales leads to achieve enrollment targets
• Orders pre-sale materials and distributes leads to outside sales representatives via lead tracking system, SFDC (SalesForceDotCom)
• Qualifies prospects and attempts to close the sale
• Follows scripts for inbound calls, outbound calls, and telephonic enrollments
• Remains up-to-date and familiar with competitor’s health insurance plans and industry trends
• Focus on production and keeps up with team goals
• Performs other duties as assigned

Skills

• High school diploma or equivalent required
• Minimum one year of call center environment experience required or Bachelor's Degree in place of experience
• Active, valid and unrestricted State Life, Health & Disability license for states represented or the ability to obtain with 90 days of hire
• Active, valid and unrestricted State Life, Health & Disability license for states represented or the ability to obtain with 45 days of hire
• Associate or Bachelor's Degree preferred

Benefits

• Competitive pay
• Health insurance
• 401K
• Stock purchase plans
• Tuition reimbursement
• Paid time off plus holidays
• A flexible approach to work with remote, hybrid, field or office work schedules

Company Overview