Inside Property Adjuster - Nashville, TN (Hybrid)
Allstate is a company dedicated to protecting families and their belongings from life's uncertainties, and they are seeking an Inside Property Adjuster. In this role, you will provide exceptional service by virtually inspecting damages, investigating coverage, preparing estimates, and settling claims, with a focus on water losses.
Responsibilities
- Virtually inspecting damages
- Investigating coverage
- Preparing estimates
- Settling claims promptly and accurately
- Interacting with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration
- Using phone, emails and sometimes even video chat with customers
- Evaluating and negotiating claims settlements with customers, vendors, third party carriers and claimants
- Utilizing multiple tools to get the job done in a fast-paced environment
- Executing policies along policy agreements
- Ensuring timely and accurate documentation is completed
Skills
- Ability to assess property damages and accurately determine claim coverage
- Excellent negotiation and communication skills to interact with customers and stakeholders remotely
- Ability to work independently and manage time efficiently in a virtual work environment
- Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions
- As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire
- 1+ years of previous customer service experience
- Excellent Organization Skills
- Ability to multi-task
- Previous industry experience is highly desired
Benefits
- Competitive pay with needed support for continuous development and career advancement.
- Flexibility in scheduling and a time off policy that helps support your work/life balance.
- Initial and ongoing training to get you proficient in your new role.
- Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.
Company Overview