[Remote] Inside Sales Representative

Note: The job is a remote job and is open to candidates in USA. Dental Claim Support (DCS) is a dental revenue cycle management company that partners with dental practices to maximize profitability. They are seeking a highly motivated Business Development Representative to drive growth through outbound prospecting, focusing on cold calling and lead qualification to support the sales organization.

Responsibilities

• Conduct high-volume outbound cold calls to dental practices, DSOs, and office managers -- assessing immediate needs, level of interest, pain points, and potential fit for DCS services
• Achieve a daily activity minimum of 50 outbound calls per day (or prorated based on employment status: full-time, part-time, or ramp period)
• Use call scripts, objection handling frameworks, and value-based messaging aligned with DCS offerings
• Qualify prospects using company criteria (practice size, service needs, pain points, decision-maker identification)
• Schedule discovery meetings for the Sales team, ensuring a warm handoff
• Enter all prospecting activity into the CRM (HubSpot) with 100% accuracy
• Maintain clean and updated lead records, ensuring all notes, call outcomes, and next actions are documented
• Follow structured cadences for outreach (calls, emails, voicemail, LinkedIn follow-ups when applicable)
• Partner closely with the Co-owner, Sales & Marketing, and the sales team to understand target markets, lead quality, and conversion expectations
• Collaborate with Marketing to optimize lead lists, refine messaging, and provide feedback on campaign outcomes
• Participate in weekly sales meetings to review performance, alignment on target accounts, and strategies for improving reach
• Regularly assess performance data to identify trends, challenges, and opportunities for improvement
• Participate in coaching sessions and role-play exercises to strengthen sales skills
• Support special sales initiatives such as new service launches, event follow-up, and prospect list development
• Make an average of 50 outbound cold calls per day (prorated based on employment status)
• Generate and schedule a minimum of 20-30 qualified discovery meetings per month to support each Key Account Manager's pipeline needs, with scalability toward 50+ meetings per month as prospect lists, targeting, and territory maturity increase
• Ensure 100% of scheduled meetings meet qualification criteria (practice size, service need, decision-maker identified)
• Maintain an 80% or higher meeting attendance rate through proper confirmation, follow-up, and clear handoffs
• Maintain 98% CRM data hygiene (complete notes and next steps logged same day)
• Achieve 100% daily logging of all outreach activity (calls, emails, follow-ups)

Skills

• 1-2 years of experience in outbound sales, business development, cold calling, or lead generation (B2B preferred)
• Strong verbal communication skills with confidence in initiating conversations with prospects
• Excellent time management, prioritization, and organizational skills
• Resilience, coachability, and comfort working in a high-activity environment
• Ability to work independently and meet established goals in a remote setting
• Experience selling into healthcare, dental, strongly preferred but not required
• Familiarity with CRM systems (HubSpot preferred)

Company Overview