Administrative Coordinator - Product & Strategy Team
cloudIT is seeking an Administrative Coordinator to support their Product & Strategy Team and vCIOs. This role involves administrative coordination, documentation, and assisting with quoting and client solutions while providing exposure to technology and IT terminology.
Responsibilities
- Support the Product & Strategy Department and vCIOs with administrative and technical coordination
- Assist in building quotes, proposals, and renewals - including reviewing hardware specs, licensing counts, and service details
- Help identify correct product SKUs, server licensing needs, PC/software versions, and equipment types during quoting
- Maintain documentation, spreadsheets, licensing data, and organized records for client solutions
- Coordinate with engineering and service teams to understand requests and follow through on tasks
- Support leadership with scheduling, prep work, meeting notes, and task tracking
- Assist with data entry, reporting, and updating internal systems
- Perform basic research on IT products (hardware, software, licensing) to support quoting and procurement
- Provide general administrative support including email management, file organization, and status follow-ups
Skills
- Strong organizational and administrative skills
- Excellent written and verbal communication
- Ability to manage multiple tasks in a fast-paced environment
- A strong interest in technology and a willingness to learn quickly
- Proven self-starter that knows how to leverage available resources to get the answers they need
- Familiarity with PC and server terminology (CPU, RAM, storage, operating systems)
- Basic understanding of Windows Server, Microsoft 365, and software licensing concepts
- Comfort identifying or learning about product SKUs, user licenses, hardware specs, and software versions
- Ability to understand the context of technical requests from vCIOs, engineers, or leadership
- Prior MSP, IT services, help desk, or procurement experience is a strong plus
Benefits
- Medical, dental, and vision coverage
- Paid vacation and holidays
- Hybrid work flexibility
- Professional development & certification opportunities
- Supportive, collaborative team culture
- Exposure to both business and technical sides of the MSP industry
- Clear growth path: Admin ? Account Manager ? Senior AM ? vCIO
Company Overview