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Business Operations Assistant

Work from home Full-time role Hiring

Real-Time Innovations (RTI) is a data-streaming company for intelligent distributed systems, seeking a Business Operations Assistant to join their team. The role involves managing sales orders, ensuring compliance, and maintaining operational documentation while providing support to various departments.

Responsibilities

  • Review incoming sales orders and work with the Legal, Renewal Sales, Account team, and customers to ensure orders are compliant with RTI terms and approved to be processed
  • Fulfill sales orders following our documented processes and setup / initiate backend cross-departmental workflows within our business systems
  • Triage and respond to incoming internal and external requests and questions
  • Audit reports and enforce data integrity across our business systems
  • Manage, maintain, and update operational process documentation and resources
  • Develop a fundamental understanding of how to utilize Salesforce to execute job responsibilities

Skills

  • Bachelor's degree required, with 1–2 years of professional experience
  • Excellent verbal and written communication skills, with a team-oriented work ethic focused on collective success
  • Self-starter who's able to work with minimal direction, exhibiting a heightened sense of urgency and strong attention to detail
  • Exceptional time management, prioritization, and multi-tasking skills in a fast-paced environment
  • Process-oriented and able to keep pace with the evolution of processes as we grow
  • Excellent computer skills – Strong proficiency using Windows, MS Office Suite (PowerPoint, Word, Excel), Google Apps, Adobe Acrobat
  • US Person requirement *Due to export-control regulations, we can only consider “US persons” for this role. A “US person” is defined by federal law as a US citizen, lawful permanent resident (green card holder), refugee, or asylee. We are not able to provide visa sponsorship or transfer.*

Benefits

  • Flexible working schedule
  • Hybrid working + Home Office Stipend to cover the costs of working from home
  • Flexible Paid Time Off + “Real Vacation Bonus,” an additional bonus for taking more than 1-week of uninterrupted vacation
  • Annual bonus based on individual and company performance + other prizes and awards

Company Overview

  • Real-Time Innovations (RTI) is the data-streaming company for intelligent distributed systems. It was founded in 1991, and is headquartered in Sunnyvale, California, USA, with a workforce of 201-500 employees. Its website is https://www.rti.com/.
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