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Privacy Analyst (Hybrid)

Work from home Full-time role Hiring

Quest Diagnostics is a leading provider of diagnostic information services. They are seeking a Privacy Analyst to support compliance with privacy laws and regulations, conduct investigations, and assist with privacy-related matters across the organization.

Responsibilities

  • Conduct investigation of and respond to complaints and incidents reported by patients, clients, and regulatory authorities
  • Conduct internal investigation of privacy incidents and perform any required follow-up, training, or other actions as appropriate
  • Provide support to regional and functional compliance teams on privacy-related matters
  • Communicate with patients regarding privacy concerns/complaints
  • Perform risk assessments of incidents involving PHI or PI; send notification letters and report to government agencies as required
  • Work with privacy, compliance and business leaders to resolve privacy issues, including development and implementation of practical solutions
  • Statistical reporting related to privacy incidents, breaches and OCR cases
  • Analysis of data privacy incidents and breaches to identify trends and collaborate with stakeholders to address root cause
  • Assist with development of training materials for employees relating to protection of PHI and PI
  • Work with attorneys to interpret regulations, assist with and manage a variety of tasks, projects, processes
  • Assist in the research and development of privacy policy and standard operating procedures
  • Monitoring of privacy industry development, research of new and emerging U.S. and international laws and regulations related to privacy
  • Responsible for supporting Privacy Officer with special assignments or projects, as needed
  • Administration of privacy office issues
  • Other functions and projects as assigned

Skills

  • B.A./B.S. or equivalent preferred; Paralegal certificate a plus
  • 1-3 years in a health care company or law firm working on privacy-related matters
  • Demonstrated project management experience and ability to prioritize activities
  • Cognitive ability to observe and interpret information, assess data, make an assessment and recall details as needed
  • Ability to work independently and on a virtual team environment
  • Perform job duties with frequent interruptions or distractions and adjust priorities and focus quickly as circumstances dictate
  • Effective communication (verbal and written), researching, drafting, proofreading, planning, organizational and computer skills
  • Strong, professional interpersonal skills; ability to interact professionally with colleagues and/or customers for different purposes in different contexts
  • Maintain composure under pressure
  • Demonstrated analytical, problem-solving skills and ability to examine/observe details
  • Ability to follow through, meet deadlines, maintain the highest level of confidentiality, anticipate requirements and build relationships
  • Demonstrated ability to work independently
  • Ability to comprehend and follow verbal or written instructions
  • Concentrate on tasks
  • Ability to make informed decisions
  • Ability to learn and comprehend information important to the business
  • Attention to detail, accuracy and listening skills
  • Proven problem solving and follow up skills, with the ability to develop appropriate resolutions
  • Strong organizational and prioritization skills
  • Sitting or standing for long periods of time as routinely found in an office environment
  • Understanding of federal and state privacy laws and regulations
  • MS Office and Quest business applications expertise
  • Independently motivated with proven ability to follow through on initiatives
  • Outstanding analytical and communication skills, including training/presentation abilities
  • High energy and motivation as well as resilience
  • Healthcare compliance and/or privacy certifications (e.g., CHC, CHPC, CIPP/US) are a plus

Benefits

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • HealthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • And so much more!

Company Overview

  • Quest Diagnostics is a clinical laboratory that offers diagnostic testing, services, and information. It was founded in 1967, and is headquartered in Secaucus, New Jersey, USA, with a workforce of 10001+ employees. Its website is https://www.questdiagnostics.com/.
  • Company H1B Sponsorship

  • Quest Diagnostics has a track record of offering H1B sponsorships, with 59 in 2025, 38 in 2024, 74 in 2023, 56 in 2022, 49 in 2021, 45 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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