Style Advisor - Livermore

Givenchy, the epitome of audacity in luxury fashion, invites you to join as a Style Advisor. The role focuses on providing personalized client experiences, building strong relationships, and meeting sales targets.

Responsibilities

• Consistently achieve and exceed monthly/annual sales targets
• Maintains personal accountability for individual performance objectives
• Applies an omni-channel approach to recommend merchandise across all channels
• Consistently stays up to date with current market trends and competitors
• Must maintain understanding of the brand’s product knowledge for all product categories to best service client preferences
• Embody the Givenchy brand in each and every customer interaction with passion, enthusiasm while embracing our unique Givenchy Selling ceremony
• Use their own unique STYLE in making guest experiences extraordinary, delivering memorable moments
• Deepen and develop relationships with our guest to drive lifetime loyalty and spend to achieve and exceed monthly, quarterly and annual sales plan
• Cultivate new and existing guest with on-going communication: using personalized handwritten notes, phone calls, and emails
• Capture customer data through 'discovery' of each guest
• Implement best practices by optimizing hospitality and store amenities to create unique and personalized experiences
• Drive business by being a styling visionary of seasonal product and key business essentials
• Take proactive actions on the NPS performance and client feedback
• Identify loyal clients’ passions and social involvement in their community in order to create CSR opportunities
• Perform other duties as assigned: operations, visual merchandising, after care, inventory control
• Adheres to all company policy and procedures

Skills

• 1+ years sales, retail, hospitality or cross-industry experience
• Proven history of driving sales and results
• Offer engaging client interactions
• Excellent communicator: written, speaking and listening
• Anticipate client desires and concerns
• Excellent time management
• Service oriented: actively looking for ways to support clients and co-workers
• College level education preferred

Benefits

• Health insurance
• Access to LVMH private sales
• Two days of home-office per week
• Medical insurance
• Bonus structure
• Paid time off
• Holiday pay
• 401k
• Automatic employee contribution
• Dental
• Vision
• Short and long-term disability
• Various paid time off programs
• Employee discount/perks
• Retirement plan with employer contribution

Company Overview