Retail Media Account Manager (Amazon & TikTok Shop)
WITHIN is the world's first Performance Branding company, partnering with major brands to drive business growth through innovative marketing strategies. They are seeking a Retail Media Account Manager to manage client accounts, execute advertising strategies, and analyze performance across Amazon and TikTok Shop.
Responsibilities
- Develop, execute, and optimize advertising strategies across Amazon (search, display, OTT) and TikTok Shop to drive client success
- Manage and analyze performance across both platforms, ensuring campaigns align with client goals and marketplace best practices
- Utilize internal and client-side analytics tools to track KPIs, provide insights, and make data-driven recommendations for optimization
- Act as the day-to-day contact for clients, providing performance updates, answering strategic questions, and leading discussions on campaign adjustments
- Assist in planning and executing campaigns around key events such as Amazon Prime Day, Cyber Monday, and major TikTok Shop promotional periods
- Maintain product detail pages, monitor inventory forecasts, and ensure seamless operations across Amazon Vendor/Seller Central and TikTok Shop Seller Center
- Work with internal teams to enhance strategies, implement A/B testing, and drive continuous performance improvements
- Assist senior team members in pitching new clients, conducting account audits, and identifying growth opportunities
Skills
- 1-2 years of experience in Amazon Marketing Services (AMS) or a similar marketplace environment (Vendor Central/Seller Central)
- Experience managing or working on TikTok Shop (TTS) —understanding platform nuances, best practices, and campaign execution
- Strong analytical skills with the ability to interpret performance data and optimize campaigns accordingly
- Proficiency in Microsoft Excel (pivot tables, chart building, data analysis)
- Ability to work independently, manage multiple priorities in a fast-paced environment, and proactively troubleshoot issues
- Excellent verbal and written communication skills for client-facing discussions and internal collaboration
- Experience managing additional marketplaces like Walmart or eBay
- Familiarity with promotional strategies around large-scale event windows like Prime Day, Black Friday, and TikTok Shop flash sales
- Experience mentoring or guiding junior team members is a plus
Benefits
- Unlimited vacation policy
- Monthly Phone Stipend
- Comprehensive Medical, Dental, and Vision insurance options
- 401(K) plan with matching
- Dog friendly office
- Hybrid work opportunity
- Professional Development Program
- Bonus Perk - Weekly Seamless allowance
Company Overview
Company H1B Sponsorship