Sr. Project Manager (CONTRACT) REMOTE

About the position At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is seeking a Sr. Project Manager to join our Customer Communications Onboarding PMO. We need someone who will be responsible for delivering complex technology projects. This person will be responsible for aligning client requirements with the Broadridge Product, Technology, and Implementation functions and, as such, must be able to demonstrate a consistent track record of technology change delivery in a complex environment. Ideally having worked as a Project Manager for a solution provider or alternatively being experienced in project delivery from a client perspective, the successful candidate must be confident and self-motivated with excellent written and verbal communication skills. Work-Mode: This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings.

Responsibilities

• Monitor projects across top a Tier Client with focus on providing insights and direction to internal teams for successful completion of the projects
• Develop and update project plans, resolve project and resource conflicts, facilitate solutions across department boundaries, track and communicate progress of multiple concurrent projects and drive a sense of urgency and commitment across all projects
• Work closely and seamlessly with multiple teams including Product, Technology, Implementations, Business and Senior Management
• Work with the BR Customer Communications Onboarding PMO through the project lifecycle, ensuring process adherence and the use of established Broadridge templates and tools for client projects
• Interface with client and Broadridge resources to manage client expectations by effectively facilitating, tracking, and reporting status
• Interface with key stakeholders to ensure timely execution and completion of deliverables to and by clients, vendors and internal resources
• Assess risk to timeline, budget, customer satisfaction, and manage impact of changes to project scope
• Identify project bottlenecks, risks, and opportunities, provide analysis and recommendations on progress of projects and serve as the escalation point for senior management related to project specific issues
• Devise and oversee reporting tools to track and trend project KPIs

Requirements

• Bachelor's degree or equivalent training and experience
• 8+ years of progressive project management experience
• Experienced in client implementations/conversions
• Possesses strong ability to understand and communicate issues
• Demonstrated ability to thrive in a fast-paced dynamic environment
• Outstanding team leadership and cross-functional team management skills
• Excellent verbal and written presentation skills and the ability to interact with all levels in the organization
• Strong organizational/conflict resolution skills with a polished and professional presence
• An energetic, positive, and innovative attitude, working as a true team player and facilitator to bring their project to a successful delivery
• Strong working knowledge of MS Project or similar Project Management tools (Smartsheet preferred)
• Experience working with Waterfall, Agile and Hybrid teams as a Project Manager and a strong understanding of the Agile development process
• Ability to analyze and document business and technical processes and workflows
• Prior experience of working with offshore and onshore teams

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