Experienced Data Entry Clerk – Energy Services Program Support | Remote Opportunity at arenaflex

At arenaflex, we're dedicated to creating a positive impact in the lives of individuals and families in Fitchburg, MA. As a leading non-profit human services agency, we're passionate about fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared vision for making a lasting difference in the world. We're seeking an experienced Data Entry Clerk to join our team, playing a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. If you're a detail-oriented, tech-savvy individual with a passion for making a difference, we encourage you to apply for this exciting opportunity.

Position Overview

As a valued member of our team, the Data Entry Clerk will be responsible for maintaining accurate and up-to-date digital records, ensuring seamless communication and collaboration with program staff, and providing exceptional support to our Energy Services Programs. This is an excellent opportunity for a motivated and organized individual to join our team and contribute to the positive impact we're making in the community.

Essential Duties and Responsibilities

* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.

• Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Attend all required staff meetings, supervision, training, and contractual meetings.
• Participate in mandatory agency training and other relevant professional development activities.
• Ensure strict confidentiality is maintained in all aspects of the role.
• Perform related work as required.

Required Qualifications and Skills

* Associate degree or equivalent professional experience.

• Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Bilingual in Spanish preferred.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
• Proficiency in Microsoft Office and Google Suite, with experience using database systems and cloud-based platforms.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Preferred Qualifications and Skills

* Experience working with non-profit organizations or human services agencies.

• Familiarity with energy assistance programs and services.
• Knowledge of program guidelines and regulations related to energy services.
• Experience using Monday.com and other database systems.
• Strong analytical and problem-solving skills, with the ability to identify and resolve issues.
• Ability to work independently and as part of a team, with a strong commitment to collaboration and communication.

Why Join arenaflex?

At arenaflex, we're committed to creating a positive and supportive work environment that values your well-being and personal growth. As a member of our team, you'll enjoy a range of fantastic benefits, including:

• Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
• Paid Time Off (PTO): Generous time off to relax and recharge.
• Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
• Student Loan Forgiveness: We're here to help ease your student loan burden.
• Tuition Remission: Invest in your education with our tuition remission program.
• Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
• Pet Insurance: Ensure your furry friends receive the best care.
• Employee Discounts: Access exclusive discounts and perks.

How to Apply

If you're a motivated and organized individual with a passion for making a difference, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Employment Type

Full-Time Apply Job! Apply for this job