Human Resource Generalist - Remote Position / Must Reside in Hillsborough, Pinellas, or Pasco county

GuidantHR, LLC provides Human Resources, Employee Benefit Administration, and Payroll outsourcing services to companies nationwide. We deliver tailored solutions to our clients in a variety of industries. Successful behaviors for this position are the following: positive demeanor, service driven, understands sense of urgency, analytical thinker, detailed oriented, initiative, dependable, excellent communicator, ability to work independently, and an overall professional to join our talented team. This position plays an integral role in our client relationships by providing exceptional service to produce an overall positive client experience. This position is a fantastic opportunity to gain experience and grow in all areas of HR. Fluency in English and Spanish is preferred. Applicants must reside in Hillsborough, Pinellas or Pasco County and be willing and able to travel locally, within the state and nationwide to client locations, as needed. Travel expectation is approximately 25% or less. Job Duties:

• Process payroll for multiple clients and train clients on the use of online payroll system.
• Develop and/or process reports from payroll for internal and external use.
• Check to ensure that calls, voicemails and/or emails by clients are followed through daily.
• Research, reconcile and manage the monthly benefit bills for carriers and clients
• Administer the monthly benefit enrollments for new hires and assist with premium collection and data entry of elections in carriers system.
• Prepare and distribute written and verbal information to inform employees of benefits, payroll updates, and human resource policies.
• Manage the design and development of tools to assist employees in benefits selection.
• Develop methods to improve employment policies, processes, and practices, and recommend changes to management.
• Ability to travel to and from clients as needed to conduct business and/or on-board new client.
• Partner with clients to educate managers and employees on company policies
• Provide timely response to management and employees inquiries regarding HR issues, and ensure consistent and equitable application of policies and procedures
• Maintain the accuracy and integrity of employee information
• Generate reports and compile data and statistical information as requested
• Check Multiple HR email inbox & respond to general inquires timely.
• Routine problem-solving assistance for employees support for HR initiatives and or projects
• Process COBRA events, leave requests including FMLA, LOA, and Workers’ Compensation
• Assist in implementation, administration, and communication of employee benefit plans including open enrollment
• Respond to re-employment assistance requests (unemployment), employment verification requests (VOE) and e-Verify
• All other tasks or projects as assigned or needed on an as is basis for the company

Education and/or Experience:

• At least 2-4 years of experience in related field (HR, HRO, PEO, or ASO) including experience providing benefit and payroll services.
• College degree preferred but will consider specific prior experience.
• Must be proficient in Microsoft Suite products including advanced use of Outlook, Word and Excel
• Knowledge of benefits software, and use of carrier sites.
• Must have excellent telephone etiquette.
• Excellent spelling, communication and math skills
• Excellent time management skills
• Exercises discretion and independent judgment with respect to matters of significance.
• Must be detail-oriented.
• Must be able to work in a fast-paced environment.
• Must be able to handle multiple tasks while maintaining accuracy and focus.
• Must be able to work independently and in a team environment.
• Ability to be flexible and change tasks as needed.
• Ability to problem-solve and think outside of the box.
• Ability to determine when a client problem/issue should be escalated.
• Ability to maintain client confidentiality at all times.
• Approachability – is approachable and a good listener.
• Problem solving & decision making – uses logic and methods to solve difficult problems, finds sources for input, makes good decisions based upon fact gathering, analysis, experience, and judgement.
• Planning/organizing – prioritizes and plans work activities and uses time efficiently.
• Developing self & others – confident and assertive when providing coaching, guidance or direction.
• Ability to maintain high ethical standard and professionalism in dealing with sensitive issues.

Other Requirements:

• Must reside in Hillsborough, Pinellas or Pasco Counties.
• Must have dedicated work space at residence, free of distractions, noise, safety hazards, and ability to provide a professional environment when working and interacting with clients via phone and video calls.
• Remote/residential workspace and equipment must comply with confidentiality protocols and HIPAA guidelines.
• Must have the ability to work 8AM to 5PM daily with occasional days requiring work past 5PM.
• Must have the ability to travel via automobiles, planes, trains to service clients.
• Valid driver's license in active good standing, required.
• Subject to background and drug testing.

Job Type: Full-time Pay: $20.00 - $25.00 per hour Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Application Question(s):

• What payroll systems/providers have you worked with in the past?
• How many years of Excel experience do you have?
• Do you live locally in one of the counties listed in posting?

Education:

• Bachelor's (Preferred)

Experience:

• Payroll: 2 years (Required)
• Microsoft Outlook: 2 years (Required)

Language:

• English (Required)
• Spanish (Preferred)

Willingness to travel:

• 25% (Required)

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