Senior Learning Consultant

Key Responsibilities

Essential duties and responsibilities include the following; however, other duties may be assigned: Strategic Thinking and Business Acumen

• Apply business, industry, and organizational trends to consultations.Work with our sales team to scope new opportunities, noting level of effort, resource requirements, risks, and dependencies.

Client Engagement and Consulting

• Build trusting relationships with clients, colleagues, and teams, proactively clarifying any misunderstandings or misalignments.
• Lead conversations with high-level stakeholders, including needs and content analysis, and solution presentations.
• Analyze new work to recommend performance-based, learner-centric, and innovative solutions that meet client goals within their constraints.
• Educate clients on the training development process and why our partnership is important.Evaluate a client’s readiness to begin work prior to resourcing and kicking off a new project.

Project and Team Leadership

• Collaborate with experts from other areas, including Creative Media and Design, Technology, Innovation, Leadership, Pricing, Delivery Services, and others.
• Collaborate with Project Managers to document and strategically prepare for project risks and dependencies.
• Onboard and lead design teams and provide long-term oversight on projects.Create training, processes, templates, or other tools to onboard design team members to a project.

Learning Experience Design

• Create learner personas.
• Create learner journeys and other visuals or stories to help clients understand your solution recommendations.
• Develop and deliver solution recommendation presentations, providing evidence for your recommendation, as well as the pros and cons of alternatives.Review deliverables to ensure alignment with the scope of work and quality expectations.

Professional Development and Knowledge Sharing

• Demonstrate curiosity, synthesize, and apply current instructional design theory, best practices, and industry standards.
• Contribute to the expertise and growth of your colleagues within the Consulting and Experience Design community of practice through feedback, training delivery, and coaching.
• Grow your network of contacts across GP Strategies beyond the practice areas you work with most frequently.Represent GP Strategies in public facing communications and events as needed.

Operational Excellence

• Use appropriate tools and software effectively.
• Maintain accurate documentation using the project’s file management conventions.
• Effectively manage multiple priorities and projects, raising conflicts as needed.
• Work, learn, and communicate effectively in a remote environment.

Skills An individual in this role is expected to be proficient in:

• Consulting.
• Creating learner-centric designs.
• Adhering to adult learning principles.
• Using production (e.g. Microsoft Office), collaboration, and authoring tools.
• Supporting a client-vendor environment.
• Learning independently and demonstrating self-motivation.
• Providing excellent customer service.
• Exhibiting clear and direct written and verbal communication.
• Leveraging time management, displaying organizational skills, and executing project management.
• Displaying flexibility and tolerance for uncertainty.
• Applying accessibility.
• Presenting and leading meetings.
• Contributing to team decision making.
• Coaching senior designers.
• Giving and receiving feedback.
• Leading and collaborating.
• Managing and influencing stakeholders.
• Strategic thinking and big-picture perspective.
• Networking.
• Writing AI prompts and using AI responsibly.

Qualifications

Minimum education or experience needed includes 10 years of experience in commercial instructional design and a minimum of two years of consulting experience. Must be willing and able to work PST hours and to travel up to 25% of the time. Experience in Organizational Change Management, Leadership Training, Growth/Sales, and/or People Leader Enablement. Why Join Us?

• Professional Growth: We offer continuous learning opportunities and career advancement within the organization.
• Innovative Environment: Craft cutting-edge solutions using emerging technologies, alongside a team that values creativity and innovation.
• Collaborative Culture: Join a supportive and inclusive team that values collaboration and mutual respect.
• Work-Life Balance: We value your time and well-being, providing flexible working hours and remote work options to help maintain a healthy balance between personal life and professional growth.
• Impactful Work: Contribute to meaningful projects that make a difference in the lives of learners and organizations.

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