[Remote] Senior Partner Success Manager - Los Angeles

Note: The job is a remote job and is open to candidates in USA. Curriculum Associates is dedicated to enhancing educational technology and improving learning experiences for K-8 students. The Senior Partner Success Manager will lead efforts to support the Los Angeles Unified School District by developing strategies, coordinating with internal teams, and ensuring successful implementation of educational programs.

Responsibilities

• Serve as an outstanding Partner Success Manager to their assigned accounts.
• Develop and execute strategies designed to improve the immediate and longer-term health of LAUSD.
• Facilitate the coordination of internal team members, including sales, professional learning and Cross-Departmental leadership, and leverage key internal partners such as National Directors, Research & Educator Success, to ensure the success of Los Angeles.
• Provide a stellar educator support experience, including on-going proactive communication and timely responsiveness to evolving district and school needs to ensure strong implementations and highly satisfied educators.
• Demonstrate expertise in utilizing and sharing how implementation health data can be used to identify areas of concern within implementations and effectively address the areas of concern with both internal team members and educators.
• Through highly effective and consultative implementation review conversations, guide educators in leveraging data to foster a better understanding of their student’s performance and instructional needs. Effectively coach other team members on how to customize data content and identify the most impactful way to address LAUSD educators’ data questions.
• Through the development of trusted relationships with key internal and external decision makers, show the ability to affect strong renewal rates across California.
• Identify opportunities for growth and expansion within existing implementations, partnering with sales team members to further expand our impact in these districts/schools.
• Effectively execute our overall company Diversity, Equity and Inclusion strategy, including determining the most effective ways to incorporate this strategy into their work.
• Contribute to one or more team-based projects, establishing and maintaining collaboration within the structure of the Partner Success team and Cross-Departmental teams to effectively produce results that will support the greater Partner Success team.

Skills

• Proven success driving initiatives across a territory or state.
• Strong listening, communication (verbal & written) skills; excellent phone & presentation skills.
• Ability to maintain accuracy and attention to detail in a fast-paced environment.
• Strong organizational and time-management skills, along with the ability to multi-task.
• A team player who works productively and cooperatively.
• You have natural problem-solving and analytical capability with districts.
• Demonstrated integrity, ethical standards, and professional demeanor.
• Proficient in the use of a computer, including the following applications: Word, Excel, PowerPoint, Outlook, CRM tools, search engines and reporting tools.
• Though not required, we find educators within the K-12 space to be successful in this position given their knowledge of the complexities of managing a classroom, understanding of the unique educational landscape, and ability to instill buy-in from their fellow educators.

Benefits

• Medical
• Dental
• Vision
• Basic life insurance
• 401k plan
• Employer match
• Flexible vacation and sick policy
• Twelve paid holidays
• Winter office closure between Christmas and New Year's

Company Overview

• Curriculum Associates is an education company committed to providing innovative instructional materials. It was founded in 1969, and is headquartered in North Billerica, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is http://www.curriculumassociates.com.

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