Experienced Customer Service Representative – On-Site in Saint Louis, MO at blithequark
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Then an Experienced Customer Service Representative position at blithequark is just the right place for you!
About blithequark
blithequark is a global organization that has been reimagining the way businesses interact with their customers for years. We're a team of passionate individuals from 40 countries, united as "One blithequark," who are dedicated to providing exceptional customer experiences (CX), ongoing innovation, and the most cutting-edge technologies. Our purpose is to help the world's best-known brands improve their businesses through exceptional customer experiences, and we're looking for talented people to join our team.
Career Growth and Personal Development
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at blithequark, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
What You Will Do in This Role
As an Experienced Customer Service Representative, you will:
- Interface with customers via inbound calls who have questions or concerns that require additional support.
- Achieve specific support and resolution on every call.
- Use script and/or probing techniques to determine customer needs and offer the most appropriate advice or service for particular situations.
- Maintain broad knowledge of client products and/or services.
Your Qualifications
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Experienced Customer Service Representative role include:
- A High School Diploma and/or GED
- Minimum 6 months of customer service experience preferred (or required)
- Live within 25-30-mile radius of our Arnold, MO site
- Strong PC knowledge and computer navigation skills
- The ability to work rotational shifts as needed
What's in It for You
One of our blithequark Culture Statements says, "We are fanatical about our staff." That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
- $16.50 per hour
- Paid training and opportunities for monthly performance incentives
- 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
- Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
Work Environment and Company Culture
Our beautifully renovated facility in Arnold, MO is a great place to work, with a diverse and inclusive team that values collaboration, innovation, and customer satisfaction. We're proud to be a company that earns awards for being one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." Our culture is built on the principles of respect, empathy, and open communication, and we're committed to creating a workplace that's both fun and fulfilling.
Compensation, Perks, and Benefits
We offer a competitive salary of $16.50 per hour, as well as a range of benefits and perks that will make you feel valued and supported. These include:
- Paid training and opportunities for monthly performance incentives
- 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
- Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
How to Apply
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 300,000 people around the globe call blithequark their "employer of choice" – proudly united as "One blithequark."
Equal Opportunity/Affirmative Action Employer
blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. We are committed to diversity and inclusion in the workplace and welcome applications from qualified candidates of all backgrounds.
Language Requirements
English is the primary language spoken in the workplace, but we welcome applications from bilingual and multilingual candidates.
Time Type
This is a full-time position, with rotational shifts as needed.
Location
The position is located in Arnold, MO, with easy access to public transportation and amenities.
Eligibility to Work
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed
Currently, this position may be performed only in the states listed.
Apply Now!
To apply for this exciting opportunity, please click on the link below: Apply Job! Apply for this job