Experienced Seasonal Customer Service Representative (Remote) – Deliver Exceptional Customer Experiences and Unlock Your Career Potential at blithequark

Are you a customer service enthusiast looking for a seasonal opportunity to work from home and make a real difference in people's lives? Do you want to join a forward-thinking global organization that values its employees and fosters a culture of inclusivity, diversity, and growth? Look no further than blithequark, a company that has earned numerous awards for being one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." As a remote Customer Service Representative at blithequark, you'll be part of a dynamic team of game-changers from over 70 countries who are passionate about delivering exceptional customer experiences and driving business growth through innovative technology. With a strong focus on employee development and career growth, blithequark offers a unique opportunity to reimagine your career journey and develop valuable skills that will set you up for long-term success.

A Career Powered by You

At blithequark, we believe that our employees are the driving force behind our success. That's why we invest heavily in our people, providing them with the training, technologies, and support they need to excel in their roles. Our commitment to employee development is reflected in our range of FREE Learning and Leadership Development programs, which are designed to help you achieve your career goals and unlock your full potential. As a remote Customer Service Representative, you'll have the opportunity to work from home and enjoy a flexible schedule that suits your needs. You'll be part of a diverse team that values inclusivity, diversity, and global citizenship, and you'll have access to a range of benefits and programs that support your well-being and career growth.

Key Responsibilities

As a Customer Service Representative working from home, you'll be responsible for:

• Providing inbound customer support using a call flow guide
• Helping customers resolve basic technical issues
• Tracking, documenting, and retrieving information in databases
• Offering additional products and/or services
• Delivering expert customer experiences with a smile

Your Qualifications

To succeed in this role, you'll need to possess a range of skills, qualifications, and personal qualities. These include:

• 1+ year of customer service experience
• Open availability (this is a seasonal position)
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing
• Computer Requirements:

+ Bring your own device - This position does not loan equipment + Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) + Operating System: Windows 10+ + RAM: 8GB or higher + Processor: Intel i5/AMD Ryzen 5 or higher

• Internet Requirements:

+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) + Speeds: 10 mbps download and 3 mbps upload or higher + While working, you will be required to hardwire with an ethernet cable + High Speed internet (no wireless/hotspots or satellite) and a smartphone + Must reside in the United States or have a valid U.S. address for residence

What's in It for You

As a remote Customer Service Representative at blithequark, you'll enjoy a range of benefits and perks that will make your career journey even more rewarding. These include:

• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

Reimagine the Best Version of You!

If you're a customer service enthusiast looking for a seasonal opportunity to work from home and make a real difference in people's lives, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call blithequark their "employer of choice."

Location:

USA, OH, Work-at-Home

Language Requirements:

English

Time Type:

Full time

Physical & Mental Requirements:

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Eligibility to Work:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed:

Currently, this position may be performed only in the states listed here.

Equal Opportunity/Affirmative Action Employer:

blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: English: [insert link] Spanish: [insert link]

To request a reasonable accommodation please click here:

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If you wish to review the Affirmative Action Plan, please click here:

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