Performance (Remote) – Amazon Store
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers). About the Role The Senior Manager - Paid Social role is a team lead role meant for a paid social advertising wizard who loves coaching digital marketers, assisting on strategy & account management and directly managing larger digital ad accounts. You'll be working at the intersection of online advertising execution and fast start up growth with a fast-growing agency that is hyper-focused on client performance and ROI. You should be confident in your ability to drive improvements in account performance, but also to manage and develop some of our awesome talent. Responsibilities:
- Client & Team Revenue Oversight
- Serve as the main point of contact and client team lead for our biggest clients
- Manage a team of 1-2 Account Managers and Sr. Account Managers
- Revenue & retention responsibilities for team accounts
- Participate in onboardings, renewal calls, and other important client communications
- Drive overall account strategy, forecasting, and planning
- Analyze performance data and KPIs
- Create and deliver quarterly performance reviews for your direct reports
- Run weekly team meetings to track progress toward client & team goals
- Paid Social & Process
- Maintain excellent standards and quality of service
- Think creatively to develop innovative tactics and strategies that drive results
- Contribute to projects, process changes, and roll-outs
- Assist with and run advanced trainings on new features and services
- Create best practices, and assist in developing process documents
- 4+ years of direct paid social client management including Facebook and LinkedIn advertising strategy development, execution & client relationship management
- 1+ year in a supervisory role directly managing other digital marketing professionals
- Experience presenting digital marketing strategy to C-Suite and executive audiences
- Passion for crunching numbers, analyzing data in Google Analytics or Facebook Business Manager, and navigating Excel spreadsheets
- You are a communication guru when presenting digital marketing strategy to executive audiences
- You frequently find yourself stepping into leadership roles and want those around you to succeed
- Not afraid to get in the weeds, but still able to see the trees, forest, and ecosystem
- 'Driven' and 'Innovative' are attributes commonly associated with you
- 4-year college degree or equivalent work experience
- Directly managed paid search or social budgets of $100,000+ in monthly ad spend
- Exposure to paid search, paid social, display and remarketing efforts
- Comfortable optimizing toward back-end metrics from a CRM such as Salesforce
- Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA
- Generous PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being
- Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)