Online Academic Advisor (Remote or One Site Available) – Amazon Store

Husson University’s Online Academic Advisors oversee retention, registration, academic planning, and advising for all students enrolled in online and distance education programs. An Academic Advisor’s primary responsibility is to provide superb student support, academic advising, and to meet established online program retention goals. As an Academic Advisor, you will act as the coach and mentor for students throughout their program. You will be there to inspire, motivate, and challenge them.

With options to work fully remote or on our Campus in Bangor, Maine, this position functions as the primary University contact for an assigned set of online students. The Advisor provides student support through academic planning, communication, and outreach to students, as well as providing resources and tools for success. Advisors must also have knowledge of financial aid and billing processes and attend regular trainings. Advisors are consummate professionals who have outstanding oral and written communication skills, customer service skills, and the ability to work in a dynamic and fast-paced environment.

Advisors provide timely and regular feedback to students, answer all student questions about their programs, keep in regular communication with all students, work with every student on their program plans of study and career goals, and keep detailed records.

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

EDUCATION and/or EXPERIENCE

• Master’s Degree required
• Appreciation for professional and online education experiences.
• 3-5 years’ experience in higher education student success, teaching, and/or advising.
• Demonstrates the highest professional demeanor and ethical behavior while representing the institution
• Ability to articulate the value and benefits of a Husson education to a variety of audiences.
• Ability to work independently as well as establish and maintain collegial relations with other University staff, faculty and students.
• Ability to work collaboratively as a member of a close and integrated team of online academic professionals.
• Excellent written and oral communication skills.
• A collaborative and transparent approach to problem-solving.
• Ability to plan, organize and implement programs and projects related to Husson University’s retention and student success goals.
• Ability to interpret and carry out University policies and procedures.

Please refrain from reaching out via email or phone regarding your application status. Use our online platform to apply and stay updated on your application.

Thank you for your understanding and adherence to our application process.

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