Experienced Weekend Scheduler – Dynamic Home Care Agency Seeks Organized and Communicative Professional for Hybrid Remote Role

Introduction to Amada Senior Care Oklahoma

Imagine being part of a team that genuinely changes lives for the better. At Amada Senior Care Oklahoma, we are driven by our core purpose of making a positive impact on the lives of our team members, clients, their loved ones, and our industry partners. As a State Licensed Home Care Agency, we provide in-home senior care services across the state, with offices in Tulsa and OKC. Our mission is built on a foundation of five CARE VALUES: TEAM/Family first, Dependable, Exceptional, Purposeful, and Prepared. These values guide everything we do, ensuring we deliver exceptional care and support to those who need it most.

About the Weekend Scheduler Role

We are seeking an experienced and highly organized Weekend Scheduler to join our dynamic team. This hybrid role offers the perfect blend of remote work and office time, allowing you to balance your professional and personal life with ease. As a Weekend Scheduler, you will play a vital role in our team, responsible for receiving inbound calls from clients and caregivers, scheduling appointments, and ensuring seamless communication between all parties involved. If you are a self-starter with excellent communication skills, a strategic thinker, and a willingness to take initiative, we want to hear from you.

Key Responsibilities:

• Receive and respond to inbound calls from clients and caregivers in a professional and courteous manner
• Schedule appointments and ensure accurate records are maintained
• Work closely with the existing Scheduler, General Manager, and other team members to achieve common goals
• Demonstrate strong computer skills and proficiency in scheduling software
• Provide exceptional customer service, ensuring client satisfaction and loyalty
• Think strategically, anticipating and resolving scheduling conflicts and challenges
• Maintain accurate records and reports, ensuring data integrity and compliance with agency policies

Essential Qualifications:

To be successful in this role, you will need:

• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, caregivers, and team members
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple schedules
• Proficiency in computer software, including scheduling systems and Microsoft Office
• A self-motivated and disciplined approach to work, with the ability to work independently and as part of a team
• A willingness to learn and adapt to new systems and processes

Preferred Qualifications:

While not essential, the following qualifications are highly desirable:

• 1 year of experience in business development or sales, with a proven track record of success
• Previous experience in a scheduling or coordination role, preferably in a healthcare or home care setting
• Familiarity with home care services and the needs of seniors and their families
• A certification in a related field, such as healthcare or customer service

Skills and Competencies:

To excel in this role, you will need to demonstrate:

• Excellent communication skills, with the ability to listen actively and respond effectively
• Strong problem-solving skills, with the ability to think critically and resolve scheduling conflicts
• Attention to detail, with a focus on accuracy and data integrity
• Ability to work under pressure, with a calm and composed demeanor in busy or stressful situations
• Flexibility and adaptability, with a willingness to adjust to changing schedules and priorities

Career Growth Opportunities and Learning Benefits:

At Amada Senior Care Oklahoma, we are committed to the growth and development of our team members. As a Weekend Scheduler, you will have access to:

• Comprehensive training and onboarding program, ensuring you have the skills and knowledge needed to succeed
• Ongoing coaching and mentoring, with regular feedback and performance evaluations
• Opportunities for professional development, including certification programs and industry conferences
• A supportive and collaborative team environment, with a focus on teamwork and mutual respect

Work Environment and Company Culture:

Our company culture is built on a foundation of CARE VALUES, with a focus on teamwork, dependability, exceptional service, purpose, and preparedness. As a Weekend Scheduler, you will be part of a dynamic and supportive team, with a shared commitment to delivering exceptional care and service to our clients. Our work environment is characterized by:

• A positive and inclusive culture, with a focus on diversity and respect
• A collaborative and supportive team environment, with open communication and feedback
• A commitment to work-life balance, with flexible scheduling and remote work options
• A focus on continuous learning and improvement, with opportunities for growth and development

Compensation, Perks, and Benefits:

We offer a competitive compensation package, including:

• Hourly rate of $14.62 - $17.61 per hour
• Comprehensive benefits package, including dental insurance, health insurance, and paid time off
• Flexible scheduling, with remote work options and a focus on work-life balance
• Opportunities for professional development and growth, with a focus on continuous learning and improvement
• A referral program, with incentives for referring friends and family to our agency

Conclusion:

If you are a motivated and organized individual, with a passion for delivering exceptional customer service and a commitment to making a positive impact, we want to hear from you. As a Weekend Scheduler with Amada Senior Care Oklahoma, you will be part of a dynamic and supportive team, with opportunities for growth and development in a rewarding and challenging role. Apply today to take the first step in your new career!