Experienced German-Speaking Vendor Consultant – Strategic Account Management for Amazon Vendor Services
Are you a highly motivated and customer-centric professional with a passion for driving business growth and excellence? Do you have a strong background in vendor/account management, buying/sourcing/sales, product management, and supply chain? Are you fluent in German and eager to leverage your skills to make a significant impact in the e-commerce industry? If so, we invite you to apply for the exciting role of Vendor Consultant at Amazon Vendor Services (AVS), where you will play a critical part in shaping the future of our vendor partnerships.
About Amazon Vendor Services (AVS)
As a leading e-commerce company, Amazon is committed to delivering the highest level of services to our most engaged customers – sellers/vendors. Our Amazon Vendor Services (AVS) team, in partnership with Retail Business Services (RBS), offers a paid B2B service that aims to help key vendors partner with Amazon. As a Vendor Consultant, you will be instrumental in helping shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors.
Key Responsibilities
As a Vendor Consultant, you will be responsible for:
- Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience.
- Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor's needs at Amazon.
- Building communication channels at all levels, setting proper expectations, providing clear status communications, and managing towards a growth plan for the vendors.
- Building and executing on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon.
- Working with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience.
- Conducting deep dive analysis on the handled issues for the vendors and developing recommendations and action plans based on data to improve vendor experience.
- Providing thought leadership around planning, roadmaps, and execution.
- Establishing long-term partnerships with key vendor partners for the group of vendors handled.
- Supporting the launches of new programs, categories, and features.
- Conducting regular WBR, MBRs with the vendors, highlighting business metric performance, and building action plans.
- Metric influencing (ability to understand a metric and create realistic forecasts, take calculated risks, and quick to react with new action plans)
Essential Qualifications
* C1 Certification minimum (German)
- 2+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain
- 2+ years of experience interacting with customers/stakeholders
- 1+ years of program or project management experience
- Experience using data to influence business decisions
- Knowledge of advanced Excel (Array and Statistical formulas)
- Excellent business communication and interpersonal skills
- Ability to work independently and in a team environment
- Fast learner and ability to deal with ambiguity
Preferred Qualifications
* Knowledge of macros and data analytics
- Ability to drive process or procedure improvements
- Knowledge of tools such as Sharepoint, SIM-ticketing, and project management tools, as well as experience using scripts
Our Inclusive Culture
At Amazon, we believe in empowering our employees to deliver the best results for our customers. We are committed to creating an inclusive culture that values diversity, equity, and inclusion. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Career Growth Opportunities and Learning Benefits
As a Vendor Consultant at Amazon, you will have the opportunity to work with a talented team of professionals who are passionate about driving business growth and excellence. You will have access to a range of training and development programs, including:
- Amazon's Leadership Development Program
- Amazon's Business Development Program
- Amazon's Data Analytics Program
- Amazon's Project Management Program
Work Environment and Company Culture Highlights
As a remote worker, you will have the flexibility to work from anywhere, at any time, as long as you have a stable internet connection. You will be part of a dynamic and fast-paced team that is committed to delivering exceptional results for our customers. Our company culture is built on the following values:
- Customer obsession
- Ownership
- Invention
- Are right, a lot
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
Compensation, Perks, and Benefits
As a Vendor Consultant at Amazon, you will receive a competitive salary, as well as a range of benefits, including:
- Comprehensive health insurance
- 401(k) matching program
- Paid time off
- Flexible work arrangements
- Access to Amazon's employee discount program
How to Apply
If you are a motivated and customer-centric professional with a passion for driving business growth and excellence, we invite you to apply for the exciting role of Vendor Consultant at Amazon Vendor Services (AVS). Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! Apply To This Job Apply for this job