Experienced IT Business Analyst for Delta Airlines – Remote Data Entry & Infrastructure Management

Unlock a Rewarding Career with Delta Airlines and Workwarp Join the esteemed Delta Airlines team, a renowned leader in the aviation industry, and be part of a dynamic and innovative environment that values excellence and customer satisfaction. As a key member of the IT Offices Group, you will play a crucial role in ensuring the operational sustainability of the critical infrastructure that supports Delta's airport communication spaces. Workwarp, a trusted partner, is dedicated to delivering exceptional talent to top organizations like Delta Airlines.

About the Role

As an IT Business Analyst, you will be responsible for providing IT administration, project management, and support to guarantee the functional maintainability of the critical infrastructure that underpins Delta's airport communication spaces. This is a fantastic opportunity to leverage your skills and experience in a fast-paced and evolving industry.

Key Responsibilities

• Provide IT administration of expert services, project management, and support to ensure the operational sustainability of critical infrastructure.
• Manage IT labs to align with client application and engineering teams, providing workstations, hardware, and access to test their applications.
• Coordinate with professional services to maintain and repair critical infrastructure at remote communication rooms.
• Oversee the management, operation, maintenance, and monitoring of all critical facilities infrastructure for data center and remote communication room equipment.
• Develop and implement data center and remote communication room standards for space, power, cooling, and physical layer IT infrastructure.
• Support IT Offices grounds fiber ring to maintain the integrity and service continuity of the Atlanta airport and grounds facilities underground fiber ring.
• Recommend and implement departmental policies, guidelines, standards, and procedures.
• Ensure compliance with all governing corporate principles and guidelines.
• Manage projects related to data center and remote communication room capital upgrades, updates, and improvements.
• Source IT and basic facilities services, ensuring accurate documentation, obtaining best prices for goods and services, and verifying that vendors fulfill their contractual commitments.

Essential Qualifications

• Bachelor's degree in a relevant field.
• Knowledge of data center technology and basic facilities infrastructure.
• Project management experience, particularly in managing remote communication room capital enhancements, upgrades, and improvements.
• Capital forecasting and project management for airport basic hardware life cycle replacement.
• Space, UPS Power, and basic cooling capacity management.
• Sourcing of basic facilities services, ensuring accurate documentation and vendor compliance.
• Strong written and verbal communication skills.
• Ability to prioritize tasks, manage multiple needs within established time limitations, and adapt to varying shifts and work requirements.
• Commitment to the safety and security of self, others, and personal data.
• Embracing diverse people, thinking, and styles.

Preferred Qualifications

• IT task management experience (minimum 3 years) within a high-availability communication room or data center working environment.
• Experience with everyday operational requirements and the operation of production systems and equipment.

What We Offer

At Delta Airlines, we pride ourselves on a culture founded on shared values - Honesty, Integrity, Respect, Loyalty, and Employee Initiative. As a member of our team, you will enjoy:

• Competitive compensation, performance incentives, industry-leading profit sharing, and 401(k) with generous direct contribution and company match.
• Paid time off, including vacation, holidays, and paid personal time.
• Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits.
• Wellness programs to support physical, emotional, social, and financial well-being.
• Domestic and Global (backup) Flight benefits for employees and qualified relatives.
• Career development programs to achieve your long-term career goals.
• Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks.

Why Join Delta Airlines? Delta Airlines is an industry leader, renowned for its commitment to excellence and customer satisfaction. By joining our team, you will become part of a dynamic and innovative environment that values diversity, inclusivity, and employee growth. With a global presence and a reputation for operational excellence, Delta Airlines offers a unique and rewarding career opportunity. Take the Next Step If you are a motivated and experienced IT professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity. With a competitive salary of $27/hour and a comprehensive benefits package, this is a chance to join a world-class organization and contribute to the success of Delta Airlines. Don't miss this opportunity to grow your career with Delta Airlines. Apply today and become part of a team that is shaping the future of the aviation industry. Apply This Job Apply tot his job Apply To this Job