Senior Director of Product Design, Software-Payables, Accountants and ReceivablesNew

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. As the Senior Director of Product Design for Software Payables (AP), Accountants (AC), and Receivables (AR), you will be a critical leader shaping the design vision across BILL’s most strategically important offerings. These products are among the most essential in our ecosystem—representing the core of how businesses manage money and how accountants support them. While your focus will be on AP, AR, and AC, you’ll do so as part of the broader BILL Design organization, collaborating closely with peers leading other areas to ensure our software delivers a cohesive, modern, and unified experience. You’ll be accountable for creating frameworks and systems that scale design excellence, mentoring the next generation of design leaders, and fostering a culture of curiosity, collaboration, and creativity that reflects BILL’s values of being Humble, Authentic, Passionate, Accountable, and Fun.

Responsibilities

Design Strategy & Vision

• Develop and communicate a compelling design vision for AP, AR, and AC, aligning with BILL’s company goals and the broader design ecosystem.
• Establish frameworks that ensure design efforts are strategically aligned with business outcomes and customer needs.
• Influence executive stakeholders with clarity and conviction, helping shape roadmaps and priorities.

Team Leadership & Management

• Lead, mentor, and inspire a multi-layered team of product designers, content designers, and managers.
• Grow future leaders by setting clear expectations, coaching on impact, and modeling BILL’s leadership values.
• Foster an inclusive and high-performing design culture where creativity, rigor, and accountability thrive.
• Hire exceptional talent that raises the bar on design quality and strengthens our culture.

Product Design Execution

• Contribute to and uphold high standards for design excellence across BILL’s software ecosystem.
• Drive a data-informed, hypothesis-driven design process, leveraging analytics, funnel insights, and user research.
• Champion the customer’s voice to ensure designs balance usability, accessibility, and aesthetic craft.

Cross-Functional Collaboration

• Partner with product and engineering leaders across AP, AR, and AC, while aligning with the broader BILL Design team to ensure adoption of a unified design vision.
• Serve as a thought leader in executive forums, ensuring design has a seat at the table in key strategic decisions.
• Facilitate alignment across functions to reduce churn, increase efficiency, and create cohesive user journeys.

Design Systems & Standards

• Contribute to the evolution of BILL’s design system as a critical constituent and thought partner, helping to ensure it accelerates quality, speed, and consistency across product lines.
• Partner with engineering and product to embed standards deeply into delivery pipelines.

User Research & Insights

• Collaborate with research and data science teams to establish frameworks that tie insights to action.
• Define and track value-based metrics that measure customer impact and guide iteration for your area.
• Advocate for experimentation and learning to ensure design solutions address evolving customer needs.

We'd love to chat if you have:

• 15+ years of product design experience, with 8+ years managing design organizations (including multi-layered leadership).
• 5+ years working on complex products for SMBs, ideally in financial software, payments, or adjacent industries.
• Demonstrated success leading at scale: setting vision, establishing frameworks, and driving measurable outcomes.
• Portfolio that highlights not only design craft, but also strategic influence and business impact.
• Passion for building great products that solve meaningful customer problems.
• Growth mindset, curiosity, and ability to balance data-driven rigor with bold creativity.
• Skilled in cross-functional leadership, with the ability to navigate ambiguity and drive alignment at the executive level.
• Experience with design systems, customer lifecycle (sales/support), and platform-oriented design is a strong plus.
• Exceptional written, verbal, and visual communication skills.

Although we’d be excited if you have the above experience, it’s definitely not a show-stopper. If you are excited about this role but not sure if you meet all of the criteria, please still apply as we’d love to hear from you! The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. San Jose pay range $256,100 - $320,000 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL:

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more

Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact [email protected]. Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants. Apply tot his job Apply To this Job