Talent Acquisition Operations and Compliance Manager

Requisition ID: 235258 Locations: Charlotte Click here to experience a Day in the Life of our Teammates! Uncap Your Potential at America's Largest Coca-Cola Bottler — Pour Your Passion into Purpose! We're more than beverages—we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.

• Career Growth: Clear pathways to advance and develop your career
• Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
• Purpose-Driven: Create meaningful impact in the communities you serve
• Professional Development: Dedicated training + personalized mentorship

Join us - your refreshing new chapter starts here! Job Overview The Talent Acquisition Operations & Compliance Manager will focus on supporting the optimization of our Talent Acquisition operations. This position will lead the process, technology, compliance, and back-office operations of the Talent Acquisition function. The Talent Acquisition Operations & Compliance Manager combines technical, compliance, and teammate management to support our recruiting processes and ensure best-in-class candidate experiences. This role will report directly to the Sr. Manager Talent Acquisition. Duties & Responsibilities Management:

• Manages and develops a Talent Acquisition Specialist team through effective coaching, performance management, and training to achieve company goals and deadlines
• Implements continuous improvement methods while maintaining customer focus
• Models company values and encourages team engagement
• Creates and maintains productivity dashboards to monitor KPIs and support hiring demands
• Collaborates with TA Management, Legal, and HR partners to implement training programs for TA Business Partners, Recruiters, and Specialists
• Reviews customer and candidate feedback through surveys to identify improvement opportunities

Technology:

• Oversees vendor relationships and system integrations
• Administers myCAREER tool and coordinates with Talent Systems team on enhancements
• Manages existing technology tools and systems
• Provides input on new tool evaluation and implementation
• Monitors technology vendor costs and partnerships
• Maintains system documentation and user guides

Process:

• Implements and monitors TA branding initiatives across myCAREER site and social media channels
• Coordinates with Marketing & Communications for content development
• Analyzes recruiting metrics and KPIs to identify operational improvements
• Executes process enhancements across the TA lifecycle
• Reviews sourcing and recruiting activities for effectiveness
• Implements improvements based on data analysis and team feedback
• Maintains and updates Standard Operating Procedures (SOPs) for TA processes

Compliance:

• Conducts regular audits of TA compliance requirements
• Monitors background check and onboarding process compliance
• Implements compliance training programs
• Ensures documentation meets regulatory requirements
• Coordinates with vendors to maintain compliance standards
• Reviews diversity-specific metrics and results

Knowledge, Skills, & Abilities

• TA processes and procedures to be used for training and onboarding of TA teammates.
• Working knowledge of compliance requirements including OFCCP, EEOC, Title 7, and local/state employment laws
• Demonstrated experience with recruiting tools, ATS systems, and candidate sourcing technologies
• Ability to document and maintain TA processes and procedures for team training and onboarding purposes
• Experience managing recruitment operations
• Contributes to workforce planning initiatives and supports implementation
• Assists with budget planning and monitoring
• Practical understanding of employment laws to maintain compliance with regulations and corporate policies
• Strong project management skills with ability to coordinate multiple priorities
• Demonstrated problem-solving abilities and analytical skills
• Experience managing and engaging remote team members
• Proven ability to execute operational plans and initiatives

Minimum Qualifications

• Associate’s degree with 3 to 5 years or relevant experience
• Experience with applicant tracking platforms (Workday, SAP SuccessFactors, or similar)
• Strong organizational and project management skills
• Experience with HRIS systems and recruitment platforms
• Demonstrated ability to learn new technology systems quickly
• Strong attention to detail and process orientation
• Demonstrated analytical and critical thinking abilities
• Strong technical and operational capabilities
• Demonstrated proficiency in problem solving and strong communication skills

Preferred Qualifications

• Experience building presentations and training in PowerPoint and Canva
• Strong proficiency with Excel including pivot tables and reporting
• Exceptional customer service skills with ability to build and sustain effective working relationships across functions and levels while establishing credibility
• Strong critical thinking and emotional intelligence with ability to develop actionable recommendations and influence decision-making
• Must be able to work in high-pressure situations with positivity, professionalism and adaptability.
• High sense of urgency and attention to detail

Work Environment

• Office Environment
• This role requires in-person presence at our Corporate Office in Charlotte, NC
• Must be comfortable with an onsite work environment; currently 4 days a week in office with 1 day remote flexibility.

#LI-MP1 Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law. Apply tot his job Apply To this Job