Retail Store Associates and Stockers - Join Our Team and Shape the Future of Retail with Big Lots!

Join the Big Lots Family and Unlock a World of Opportunities!

Are you passionate about delivering exceptional customer experiences and driving sales growth? Do you have a strong work ethic and a willingness to learn and adapt? Look no further! Big Lots is seeking highly motivated and customer-focused Retail Store Associates and Stockers to join our team. As a valued member of our team, you will have the opportunity to work in a dynamic and fast-paced retail environment, develop new skills, and enjoy a range of benefits and perks.

About Big Lots

Big Lots is a leading retail chain with a rich history of providing high-quality products and exceptional customer service. Our company is built on a foundation of strong values, including a commitment to customer satisfaction, teamwork, and community involvement. We are dedicated to creating a positive and inclusive work environment that fosters growth, development, and success for all our associates.

Job Summary

As a Retail Store Associate and Stocker, you will play a critical role in driving sales growth, improving customer satisfaction, and maintaining a safe and efficient store environment. This is a fully remote role, offering you the flexibility to work from anywhere. You will be responsible for performing general store operational duties, including cashiering, customer service, truck unloading, stocking, merchandise recovery, and light cleaning or maintenance as assigned.

Key Responsibilities

• Greets and assists customers as needed to maintain the highest level of customer service
• Maintains and operates point-of-sale systems efficiently and accurately
• Drives customer loyalty program participation, including sign-ups and rewards processing at check-out
• Participates in the freight flow process, including truck unloading, stocking, merchandise presentation, and recovery
• Participates in furniture department operations, including carry-outs and display assembly as needed
• Maintains the appearance of the store's interior and exterior to company standards, including light maintenance duties and cleaning
• Performs daily front-end maintenance, including check stand cleanliness, replenishment of merchandise and supplies, and floor safety
• Performs other tasks as assigned by Store Leadership, such as cart retrieval, shrink control, and safety-related tasks

Essential Qualifications

• Must be at least 16 years of age
• Strong customer service and communication skills required
• Ability to work a flexible work schedule, including nights, weekends, and holidays required
• Prior retail experience preferred
• Previous experience operating a cash register preferred
• Ability to lift, carry, push, and pull a minimum of 50 pounds required
• Ability to unload freight, move product on and off of store shelves, walk, stand, bend, stoop, or kneel for long periods of time, and move freely throughout the store on a continual basis required
• Basic English literacy and math skills required

Preferred Qualifications

• Previous experience in a retail environment, particularly in a similar role
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Basic computer skills and experience with point-of-sale systems

What We Offer

At Big Lots, we are committed to providing our associates with a range of benefits and perks that enhance their overall well-being and job satisfaction. Some of the benefits and perks we offer include:

• Competitive salary and benefits package
• 20% discount on almost everything in store, including food
• 30% discount on Indoor and Outdoor furniture
• Same-day pay option (hourly associates only)
• Discounts on Apple products, Verizon, AT&T services, and more
• Opportunities for career growth and development
• Flexible work schedules and remote work options

Career Growth Opportunities and Learning Benefits

At Big Lots, we are committed to providing our associates with opportunities for career growth and development. We offer a range of training programs and development initiatives that help our associates build new skills, advance in their careers, and achieve their personal and professional goals. Some of the career growth opportunities and learning benefits we offer include:

• Training programs and development initiatives
• Career advancement opportunities
• Leadership development programs
• Mentorship and coaching

Work Environment and Company Culture

At Big Lots, we are committed to creating a positive and inclusive work environment that fosters growth, development, and success for all our associates. Our company culture is built on a foundation of strong values, including a commitment to customer satisfaction, teamwork, and community involvement. We strive to create a work environment that is:

• Welcoming and inclusive
• Collaborative and team-oriented
• Dynamic and fast-paced
• Rewarding and challenging

How to Apply

If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity. To apply, please click on the link below:

Conclusion

At Big Lots, we are passionate about delivering exceptional customer experiences and driving sales growth. We are committed to creating a positive and inclusive work environment that fosters growth, development, and success for all our associates. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity. Join our team and shape the future of retail with Big Lots!