Automotive Mechanical Claims Adjuster

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Automotive Mechanical Claims Adjuster to join our growing team!

As an Automotive Mechanical Claims Adjuster, you will manage mechanical and ancillary claims. Your responsibilities include investigating failures, determining coverage, supporting the vehicles restoration process, and negotiating repairs. You’ll provide compassionate customer service and work closely with a team of adjusters to deliver a seamless claims experience.

How You Will Contribute:

• Assess coverage, determine liability, and evaluate damages.

• Communicate regularly with customers via phone, email, and text.

• Utilize digital platforms and tools to manage and resolve claims.

• Negotiate fair repairs with claimants, third-party facilities, and vendors.

• Document claims activity and decisions accurately within internal systems.

• Support customers throughout the claim and repair process.

• Collaborate with all Adjusters on shared claim responsibilities.

• Follow Brown & Browns Claims Culture of caring, empowering, and restoring.

Skills & Experience to Be Successful:

• Automotive experience as a service writer, parts personnel, technician, Inspector or other field related experience is required.

• Background in reading and writing Repair orders, estimates, and invoices.

• An adept ability to verify parts pricing and labor time from published guides and field experience.

• Excellent verbal and written communication skills.

• Excellent time management and ability to multi-task in a fast-paced environment.

• Proven problem-solving and negotiation abilities.

• Microsoft Office Suite fluent.

Pay Range

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Originally posted on Himalayas