Experienced Remote Assistant Director of Tutoring & Testing – Academic Support Services Leadership

About Workwarp

At Workwarp, we are dedicated to empowering students through exceptional academic support services. Our mission is to provide a comprehensive and inclusive learning environment that fosters academic success and promotes personal growth. As a leading organization in the education sector, we are committed to innovation, collaboration, and continuous improvement. We are seeking a highly motivated and experienced Assistant Director of Testing & Tutoring to join our team in a remote capacity.

Job Overview

We are seeking a dedicated and experienced Assistant Director of Testing & Tutoring to lead our academic support services in a remote capacity. This pivotal role is responsible for overseeing the Testing and Tutoring Center, where you will ensure that students have access to essential resources that promote their academic success. As a key member of our team, you will be responsible for managing the day-to-day operations of the Testing and Tutoring Center, fostering an organized and efficient environment that supports the academic goals of our students.

Key Responsibilities

• Manage the day-to-day operations of the Testing and Tutoring Center, fostering an organized and efficient environment.
• Develop, maintain, and oversee staffing schedules and the appointment scheduling system (Accudemia).
• Maintain up-to-date departmental manuals, policies, and procedures to ensure seamless operations.
• Serve as the main point of contact for inquiries from students, faculty, and staff regarding testing and tutoring services.
• Oversee inventory management for testing and tutoring supplies, submitting purchase requisitions as required.
• Collaborate with Human Resources to recruit, train, supervise, and assess tutors and part-time testing assistants, promoting their professional growth and effectiveness.
• Establish departmental goals and performance metrics to evaluate and enhance tutoring and testing services.
• Ensure compliance with internal and external reporting requirements through organized departmental report processing.
• Act as the institutional administrator for standardized tests, ensuring all necessary certifications and qualifications are met.
• Organize test preparation sessions and maintain test prep materials for standardized exams.
• Collaborate with faculty to facilitate placement testing and accommodations, ensuring adherence to test security protocols.
• Troubleshoot technology issues in coordination with IT and other departments to minimize disruptions.
• Administer the tutoring program, including recruitment and management of tutors, and participate in relevant training opportunities.
• Utilize Accudemia for tracking tutoring sessions and student progress while ensuring tutors have access to necessary resources.
• Promote academic support services within the college community and manage the loaner laptop program effectively.

Required Skills

• Strong written and verbal communication skills, with the ability to engage effectively with a diverse range of individuals.
• Proficiency in Microsoft Office and relevant software applications.
• Experience in supervising, training, and evaluating staff is preferred.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Flexibility to work various schedules, demonstrating both independence and teamwork.

Qualifications

We are seeking a highly motivated and experienced individual with the following qualifications:

• A Bachelor's degree in a related field from an accredited institution is required; a Master's degree in education, student affairs, or a related field is preferred.
• A minimum of three years of experience in tutoring, teaching, or testing services, ideally in a higher education context.
• A valid driver's license or reliable transportation is required.

Career Growth Opportunities

This position provides promising avenues for professional development, including participation in the Ohio e-Tutoring Collaborative and various training programs aimed at enhancing the skills and effectiveness of tutors and staff. As a member of our team, you will have the opportunity to grow professionally and contribute to the success of our students.

Company Culture And Values

Our organization values collaboration, inclusivity, and continuous improvement, making it an ideal environment for those committed to fostering academic success and support for all students. We are committed to creating a positive and supportive work environment that encourages innovation, creativity, and teamwork.

Employment Type

This is a full-time remote position with a competitive salary and benefits package. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a commitment to work-life balance.

How to Apply

If you are a motivated and experienced individual who is passionate about academic support services, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Your Future Starts Here

Don't miss out on this exciting role. We are looking forward to hearing from you. Apply now and take the first step towards a rewarding career in academic support services.