Project Manager Medicaid - Remote 100% - Healthcare IT Communications & Governance Expert

Join Our Team as a Project Manager Medicaid - Remote 100%

We are seeking a highly skilled and experienced Project Manager Medicaid to join our team on a full-time, remote basis. As a Project Manager Medicaid, you will play a critical role in leading and supporting project and program level communications analysis and development, stakeholder analysis, governance management and facilitation, and achieving strategic program communications goals for the State of North Carolina Department of Health and Human Services (NCDHHS), Division of Information Technology (ITD). This is a unique opportunity to work on a wide range of projects and programs, collaborating with diverse cross-functional teams and stakeholders to drive success.

About Our Company and Culture

The State of North Carolina Department of Health and Human Services (NCDHHS) is a leading healthcare organization dedicated to improving the health and well-being of North Carolina residents. Our Division of Information Technology (ITD) is at the forefront of healthcare technology, providing innovative solutions to support the delivery of high-quality healthcare services. We value a culture of collaboration, innovation, and continuous learning, and we are committed to fostering a work environment that is inclusive, supportive, and empowering.

Job Summary

The Project Manager Medicaid will be responsible for leading and supporting efforts associated with project and program level communications analysis and development, stakeholder analysis, governance management and facilitation, and achieving strategic program communications goals. The ideal candidate has exceptional facilitation and presentation skills, and is technically savvy with Tableau and Microsoft Office Suite tools. This is a 100% remote role, and candidates across the US are welcomed to apply.

Key Responsibilities

• Lead and support project and program level communications analysis and development, stakeholder analysis, governance management and facilitation, and achieving strategic program communications goals
• Conduct interview assessments with stakeholders, engage project delivery teams and stakeholders to implement and execute communications plans, gather information communications tasks and activities, organize and facilitate formal meetings
• Design and create written and visual content for distribution to internal and external parties, including internet/intranet, email, print and other communications channels
• Interface with business stakeholders on a daily basis, maintaining excellent rapport and building strong relationships
• Facilitate IT governance meetings according to 'Roberts Rules of Order', and maintain excellent rapport with program leaders that participate in the governance forums
• Develop governance materials, facilitate governance meetings, and evaluate results of communication efforts
• Collaborate with diverse cross-functional teams and stakeholders to drive success

Essential Qualifications

• Total experience in IT Project Communications management
• Foundational knowledge and understanding of information technology systems and terminology
• Experience with interpreting complex and detailed technical information and preparing clear, concise communications for non-technical audiences
• Exceptional communication skills with attention to detail and accuracy
• Ability to organize and facilitate meetings in a way that keeps participants focused on objectives and desired outcomes
• Experience in formal content development, including long-form and short-form writing on topics related to government
• Proficient knowledge of PMBOK Stakeholder and Communications Management areas and best practices
• Strong interpersonal skills and ability to collaborate with diverse cross-functional teams

Preferred Qualifications

• Experience with Agile development methodology, preferably SAFe and/or Scrum
• Experience developing healthy relationships with stakeholders to support communications strategies and performance
• Experience supporting internal and external communications and engagement programs
• Experience evaluating results of communication efforts
• Experience with web, graphic and visual design, particularly dashboard design, preferably in Tableau
• Strong proficiency of Microsoft Office Suite and communications management tools, including creative software
• Expert knowledge of ITIL processes
• Experience setting up and/or deploying IT governance frameworks
• Experience facilitating IT governance meetings
• Experience developing IT governance meeting materials
• Knowledge of Managed Care, the Medicaid Program, and/or Medicaid Enterprise IT Systems
• Experience with HIPAA, PHI, and PII
• Knowledge of AP Stylebook and proofreading and editing
• Knowledge of data visualization best-practices
• Public Relations experience a plus
• Organizational Change Management experience

Career Growth Opportunities and Learning Benefits

As a Project Manager Medicaid, you will have the opportunity to work on a wide range of projects and programs, collaborating with diverse cross-functional teams and stakeholders to drive success. You will also have access to training and development opportunities, including:

• Professional development and training programs
• Mentorship and coaching opportunities
• Leadership development programs
• Industry conferences and events

Work Environment and Company Culture

We offer a flexible and supportive work environment, with a culture that values collaboration, innovation, and continuous learning. As a 100% remote role, you will have the flexibility to work from anywhere, and you will be part of a team that is committed to fostering a work environment that is inclusive, supportive, and empowering.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements, including remote work options
• Professional development and training opportunities

Conclusion

If you are a motivated and experienced Project Manager Medicaid with exceptional facilitation and presentation skills, and a passion for healthcare IT communications and governance, we encourage you to apply for this exciting opportunity. As a Project Manager Medicaid, you will play a critical role in leading and supporting project and program level communications analysis and development, stakeholder analysis, governance management and facilitation, and achieving strategic program communications goals. We look forward to hearing from you!

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