Experienced Virtual Customer Service and Sales Professionals – Remote Work Opportunities with The Ward Law Group

About The Ward Law Group

The Ward Law Group is a dynamic and innovative law firm dedicated to providing exceptional legal services to our clients. With a strong commitment to excellence and a passion for delivering results-driven solutions, we have established ourselves as a leader in the industry. Our team is comprised of highly skilled and experienced professionals who share a common goal: to provide unparalleled service and support to our clients. As a virtual assistant with The Ward Law Group, you will have the opportunity to join a dynamic and fast-paced team, working from the comfort of your own home and contributing to the success of our organization.

Job Summary

We are seeking experienced virtual customer service and sales professionals to join our team as independent contractors. As a virtual assistant, you will be responsible for providing exceptional customer service, handling sales inquiries, and supporting various departments within the firm. If you are a motivated and results-driven individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

Job Responsibilities

As a virtual assistant with The Ward Law Group, your responsibilities will vary depending on the department you are assigned to. Some of your key responsibilities may include:

• Answering, screening, and forwarding incoming calls to the appropriate person.
• Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable.
• Logging phone calls and documents into our online document management system.
• Assisting office staff with clerical duties, including faxing, copying, and organizing/maintaining files.
• Maintaining frequent communication with clients and answering their questions.
• Obtaining insurance coverage information in a timely manner.
• Following up with medical treatments and ensuring proper care.
• Obtaining medical provider records and bills.
• Communicating with insurance companies on treatment status and updating adjuster information on the system.

Job Qualifications and Required Skills

To be successful as a virtual assistant with The Ward Law Group, you will need to possess the following qualifications and skills:

• Punctuality and a commitment to work overtime on occasion.
• Fluency in English and Spanish.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Self-starter and multi-tasker with the ability to work independently.
• Computer requirements: Core I5 or above, 12 GB of Ram, at least Windows 10 installed.
• USB noise-cancelling headsets.
• Webcam for daily meetings and huddles.
• Internet speed: 35Mbps Download and 15Mbps Upload.

Compensation and Benefits

As a virtual assistant with The Ward Law Group, you will receive a competitive monthly payment of $1000, plus $50 to cover transfer fees. Payments are processed once per month and deposited on the last business day of each month. You can choose to withdraw your payment via Direct Deposit to your bank account using a SWIFT code and bank account number, PayPal, Payoneer, or Wise.

How to Apply

To apply for this exciting opportunity, please submit your updated resume in English in PDF format and a 2-minute video telling us about yourself and your work experience to the email address [email protected]. Please note that we will not process resumes in Spanish. In your video, please introduce yourself, share a little bit about your background, and tell us about your previous work experience and skills learned. You can use Loom or a regular video with your cellphone, and send us the Google Drive link with your video attached. Make sure the Google Drive link is set up as public, and please follow the video instructions below:

Video Instructions

• To record the video, you can use Loom or a regular video with your cellphone.
• No background noise, please.
• Introduce yourself and tell us a little bit about who you are (name, last name, age, country you are located, what motivates you).
• Tell us about your previous work experience and skills learned.
• Tell us about your work-from-home setup (details of your computer, internet speed, and other details you would like to share).

Why Join The Ward Law Group?

As a virtual assistant with The Ward Law Group, you will have the opportunity to join a dynamic and fast-paced team, working from the comfort of your own home. You will be part of a team that is committed to excellence and delivering exceptional service to our clients. We offer a competitive compensation package, flexible work arrangements, and opportunities for career growth and development. If you are a motivated and results-driven individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

Apply Now

Don't miss out on this exciting opportunity to join The Ward Law Group as a virtual assistant. Apply now by submitting your updated resume and 2-minute video to the email address [email protected]. We look forward to hearing from you!