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Experienced Customer Engineer for Google Cloud Solutions - Technical Support and Sales Engineering Expertise Required

Work from home Full-time role Hiring

Introduction to Google and the Role

Google is at the forefront of innovation, transforming the way businesses operate and people live. As a leader in cloud computing, Google Cloud provides infrastructure, platform, and industry solutions that enable companies to digitally transform their operations. We are seeking an experienced Customer Engineer to join our team in Florida, USA. As a Customer Engineer, you will play a critical role in introducing Google Cloud to our customers, helping them understand the power of our solutions, and developing creative cloud answers to their business challenges.

About the Job

In this role, you will work cross-functionally to support local sales teams in pursuit of key business opportunities, engage clients to address points of the data lifecycle, and identify business and technical requirements to architect customer solutions. You will be responsible for leading technical projects, including activities such as technology advocacy, helping bid responses, product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.

Key Responsibilities

  • Support local sales teams in pursuit of key business opportunities, engage clients to address points of the data lifecycle
  • Identify business and technical requirements, conduct full technical discovery, and architect customer solutions to fulfill gathered requirements
  • Be liable for leading technical projects, including activities such as technology advocacy, helping bid responses, product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources
  • Work directly with Google Cloud Platform products to demonstrate and prototype integrations in customer/partner environments
  • Journey for meetings, technical reviews, and onsite delivery activities as needed
  • Prepare and deliver product messaging to highlight the Google Cloud Platform value proposition, using techniques that include whiteboard and slide shows, product demonstrations, white papers, and request for information (RFI) response documents

Minimum Qualifications

To be successful in this role, you will need:

  • Bachelor's degree or equivalent practical experience
  • 3 years of experience as a technical representative, technical pre-sales engineer, company architect, or in a customer-facing position
  • Experience with conventional analytic warehouse solutions, big data technologies, real-time streaming, performance, or scalability optimizations

Preferred Qualifications

Preferred candidates will have:

  • Master's degree in Computer Science or a related technical field
  • Experience developing data warehousing, data lakes, batch or real-time event processing, and ETL workflow solutions
  • Knowledge of data and data management as it pertains to big data trends and challenges within organizations
  • Ability to handle AI/ML and ML operations issues as part of the data analytics platform and lifecycle
  • Capacity to quickly research, understand, and work with new emerging technologies, methodologies, and solutions within the cloud/IT era area

Skills and Competencies

To excel in this role, you will need to possess:

  • Strong technical skills, including experience with Google Cloud Platform products
  • Excellent communication and presentation skills, with the ability to deliver product messaging to both technical and non-technical audiences
  • Strong problem-solving skills, with the ability to identify and address complex technical issues
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines
  • Strong collaboration and teamwork skills, with the ability to work effectively with cross-functional teams

Career Growth Opportunities and Learning Benefits

At Google, we are committed to the growth and development of our employees. As a Customer Engineer, you will have access to a wide range of training and development opportunities, including:

  • Technical training and certification programs
  • Leadership development programs
  • Mentorship and coaching opportunities
  • Access to industry conferences and events

Work Environment and Company Culture

Google is a dynamic and innovative company, with a culture that is focused on collaboration, creativity, and community. As a Customer Engineer, you will be part of a team of experienced professionals who are passionate about delivering exceptional customer experiences. Our work environment is fast-paced and dynamic, with a focus on innovation and continuous improvement.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including:

  • Salary: $30 - $40 per hour
  • Comprehensive health insurance
  • Retirement savings plan
  • Paid time off and holidays
  • Access to on-site fitness centers and wellness programs
  • Free meals and snacks

Conclusion

If you are a motivated and experienced technical professional, with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. As a Customer Engineer at Google, you will have the chance to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our customers. Don't miss out on this opportunity to join a dynamic and innovative company, and take your career to the next level.

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