Experienced Enterprise Named Account Executive for Strategic Non-Profit Organizations – Driving Digital Transformation and Customer Success
About Us
At Salesforce, we're passionate about empowering organizations to connect with their customers in a whole new way. As the Customer Company, we're dedicated to helping businesses across every industry blaze new trails and achieve their mission-critical objectives. Our commitment to innovation, customer success, and social responsibility has made us a leader in the technology industry. If you believe in the power of business to drive positive change and are passionate about helping organizations achieve their full potential, we invite you to join our dynamic team.About the Role
We're seeking an experienced Enterprise Named Account Executive to join our team and drive digital transformation and customer success for strategic non-profit organizations. As a key member of our sales team, you'll play a critical role in establishing and nurturing strong relationships with these organizations, understanding their unique requirements, and demonstrating the value of Salesforce products. Your primary goal will be to help non-profit organizations leverage Salesforce solutions to enhance their operations and better serve their constituents.About the Ideal Candidate
We're looking for a seasoned sales professional with a proven track record of success in selling into strategic non-profit organizations. As an established Strategic Account Executive, you know how to navigate through large organizations, understand your clients' specific challenges and business objectives, and align your software offering to build a custom solution that your clients can't live without. You're a master storyteller with exceptional communication and interpersonal skills, and you excel in dynamic environments where no two days are the same.Your Key Responsibilities
As an Enterprise Named Account Executive, your key responsibilities will include:- Developing an in-depth understanding of Salesforce products and solutions
- Acting as the primary point of contact for client inquiries and concerns
- Staying informed about industry trends and competitive offerings
- Developing key customer stakeholder relationships and driving customer satisfaction
- Understanding the challenges our customers are working to solve for and developing a strong point of view on how we can partner to help
- Developing and driving the overall long-term strategy for the account, aligned to customer business objectives
- Coordinating internal Salesforce resources to meet customer business needs
- Performing account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
- Sharing Salesforce value proposition for existing and/or new customers
- Keeping clients informed about new product features, updates, and enhancements relevant to their needs
- Identifying and driving growth opportunities within existing accounts and working towards expanding Salesforce services
- Addressing and resolving client issues in a timely and efficient manner
- Utilizing data analysis to pinpoint areas for improvement and making data-driven recommendations
Your Experience and Qualifications
To be successful in this role, you'll need:- A minimum of 7-10 years of full cycle SaaS closing experience
- Outstanding communication and interpersonal skills
- Willingness and ability to travel to client locations as required
- Strong problem-solving and negotiation abilities
- Experience collaborating with internal team members like Solutions Engineers and Customer Success Managers, Product Managers, and Co-Prime teammates
- Financial acumen
- Solid career longevity and track record of success
- Understanding of what an account plan/mutual close plan is and how it leads to success
- Solid business acumen around forecasting and customer management
- Self-motivation with a commitment to achieving and exceeding sales targets
What We Offer
As a member of our team, you'll enjoy:- A competitive salary and bonus structure
- A comprehensive benefits package, including medical, dental, and vision coverage
- A 401(k) matching program and employee stock purchase plan
- A generous paid time off policy, including vacation, sick leave, and holidays
- Opportunities for professional growth and development, including training and education programs
- A dynamic and inclusive work environment, with a commitment to diversity, equity, and inclusion