Experienced Manager - Corporate Solutions Chief of Staff – Strategic Business Operations and Planning

Join American Express as a Manager - Corporate Solutions Chief of Staff and embark on a rewarding career journey that combines strategic business operations and planning with a dynamic and diverse team. As a key member of the Global Commercial Services (GCS) organization, you will play a vital role in driving the success of our corporate payments ecosystem and spearheading the creation of best-in-class payment experiences and capabilities.

About American Express

At American Express, we believe in empowering our colleagues to progress in incredible ways. As part of our global and diverse community, you will become part of a team that is committed to backing our customers, communities, and each other. Our company values integrity, teamwork, and a passion for delivering the world's best customer experience every day. We strive to create a work environment where everyone feels seen, heard, and valued.

About Global Commercial Services (GCS)

GCS is the global leader in providing payments solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. Our new Corporate Program Product Management (CPPM) organization will bring together all core corporate payment products, including corporate cards, central billing solutions (Business Travel Account), and virtual cards. The team will focus on creating best-in-class payment experiences and capabilities that meet the evolving needs of our corporate clients.

Key Responsibilities

As a Manager - Corporate Solutions Chief of Staff, you will support the day-to-day management and operations of the CPPM team while providing analytical, strategic, and thought leadership for key projects and initiatives. Your key responsibilities will include:

• Assisting in building impactful and comprehensive presentations for key business reviews with senior management, business partners, team meetings, and town halls
• Providing planning and coordination support, including involvement in project management, analytics, and critical initiatives, as required
• Supporting the management of business planning and operations, including annual budget and investment planning, monthly budget accruals, forecast, and team reviews, operating expense, and operations/marketing management
• Supporting the creation of external and internal organizational communications throughout multiple channels, including memos, announcements, and town halls
• Building strong working relationships across the team, as well as with business partner groups, to ensure good collaboration, efficient problem-solving, and creative solutioning for delivering on results

Minimum Qualifications

To be successful in this role, you will need to possess the following minimum qualifications:

• Highly motivated and action-oriented with the proven ability to react and adapt in real-time to balance multiple priorities while remaining flexible and calm
• Strategic and analytical problem solver with demonstrated quantitative skills
• Comfort working in a fast-paced and dynamic environment
• Motivated self-starter who is interested in gaining exposure to a broad set of functions across the Commercial Business
• Strong professional presence and interpersonal skills with an ability to collaborate, influence, and be a standout colleague
• Strong written and verbal communication skills
• Ability to maintain confidentiality and operate with the highest levels of integrity
• Bachelor's degree

Preferred Qualifications

While not required, the following preferred qualifications will make you an even stronger candidate:

• Knowledge of the GCS business and/or corporate environment

Salary and Benefits

As a Manager - Corporate Solutions Chief of Staff, you can expect a competitive salary range of $80,000.00 to $155,000.00 annually, plus bonus benefits. Our total rewards package includes:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Work Environment and Culture

At American Express, we prioritize our colleagues' well-being and offer a range of benefits and programs to support their holistic well-being. Our Amex Flex enterprise working model provides greater flexibility to colleagues while preserving the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days), or fully virtually.

Equal Opportunity Employer

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

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