Client Licensing Senior Coordinator – Indeed Jobs US

The Client Licensing Senior Co-ordinator is responsible for the execution of client usage reviews across all of FactSet’s Strategic Business Units (“SBUs”) and products to ensure that FactSet clients are in compliance with the terms and limitations of their applicable licensing agreements. Client usage reviews involve preparing written questionnaires and performing client interviews to understand and document FactSet data and products are used within a client’s IT framework.  These reviews will protect FactSet intellectual property and reduce FactSet’s third-party data compliance risk.

RESPONSIBILITIES:

• Perform and facilitate the execution of client usage reviews including conducting client meetings, researching client account information, and documenting client feedback. 
• Communicating client feedback and usage review observations with relevant internal stakeholders including account managers and product managers globally as well as within their local office. 
• Keeping an accurate record of results and planning and forecasting potential ASV
• Working closely with the US Client Licensing Team to first get onboarded and to continue to work collaboratively to achieve team success. This will involve working US Eastern time zones initially for a few months to get onboarded and then having some overlap weekly, including calls to touch base and collaborate.
• Review and understand client licensing agreements and articulate product licensing limitations to internal and external stakeholders.