Experienced Associate Network Security Engineer for Delta Airlines - Remote Customer Support & IT Security Specialist
Join Delta Airlines as an Associate Network Security Engineer and Be Part of a World-Leading Airline's IT Security Team
Delta Airlines, one of the world's largest and most respected airlines, is seeking an experienced Associate Network Security Engineer to join its IT InfoSec Organization Security Group. As a key member of this team, you will play a crucial role in ensuring the operational maintainability and security of Delta's critical infrastructure, supporting the airline's applications, customers, employees, and vendors. This is a unique opportunity to work with a global industry leader, leveraging your technical expertise to drive the success of Delta's IT security initiatives.
About Delta Airlines and the IT InfoSec Organization Security Group
Delta Airlines is a pioneer in the aviation industry, known for its commitment to customer service, operational excellence, and employee satisfaction. The IT InfoSec Organization Security Group is responsible for providing IT support to secure internal, employee, vendor, and external network access to Delta and tenant applications across multiple critical data center foundations. This team is at the forefront of Delta's IT security efforts, working to protect the airline's network and systems from potential threats and vulnerabilities.
Key Responsibilities
- Design and support services to ensure the operational maintainability of critical infrastructure that supports Delta's applications, customers, employees, and vendor connectivity and security.
- Provide IT support for firewall hardware and software maintenance, including site implementations, inventories, system planning, preventive maintenance, and break/fix services in data center infrastructure.
- Support Enterprise Remote Access clients to align client edge security technology with client-specific requirements, utilizing advanced technologies like Application ID and User ID for granular user identification.
- Coordinate with Delta's business divisions through consultative services responsible for firewall policies and access control guidance.
- Provide operational on-call support for critical facilities and infrastructure components for Network Security.
- Support the IT Data Security Division to maintain the integrity and service continuity of enterprise data and applications.
- Recommend and implement departmental policies, guidelines, standards, and procedures.
- Ensure compliance with all governing corporate standards and guidelines.
- Project manage data center and remote communication room standards capital upgrades, upgrades, and enhancements.
- Ensure accurate documentation, obtaining the best product and service costs, and verifying that vendors fulfill their contractual commitments.
Essential and Preferred Qualifications
Essential Qualifications:
- Bachelor's degree in a relevant field (e.g., Computer Science, Information Assurance, Cybersecurity).
- Strong understanding of networking concepts, including TCP/IP, VPN, firewalls, and security protocols.
- Experience managing and maintaining server infrastructure on-premises and in the cloud.
- Analytical and problem-solving skills to diagnose and resolve issues related to the managed security appliance and its integration with other systems.
- Monitoring and security analysis skills to identify potential threats and vulnerabilities.
- Strong communication and customer service skills to interact with end-users, understand their needs, and provide adequate support.
- Ability to work in a dynamic environment with varying shifts, extended hours, and on-call requirements.
Preferred Qualifications:
- Experience with cloud networking and security architectures.
- Knowledge of industry trends and new technologies in cloud computing and security.
- Vendor relationship management skills, with experience working with cloud service providers.
- Strong written and verbal communication skills.
- Ability to prioritize the safety and security of self, others, and personal data.
What You'll Love About Delta Airlines
At Delta Airlines, our culture is rooted in a shared commitment to living our values - Integrity, Trust, Respect, Perseverance, and Employee Service - every day, in everything we do. By exploring a career at Delta, you'll have the opportunity to see the world while providing great benefits to help you continue to soar along the way:
- Competitive compensation, performance incentives, industry-leading profit sharing, and 401(k) with generous company match.
- Paid time off, including vacation, holidays, and paid personal time.
- Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits.
- Wellness programs to support physical, emotional, social, and financial well-being.
- Domestic and International (standby) flight benefits for employees and qualified relatives.
- Career development programs to achieve your long-term career goals.
- Access to over 500 discounts, special savings, and voluntary benefits through Deltaperks.
Why Join Delta Airlines?
By joining Delta Airlines as an Associate Network Security Engineer, you'll become part of a world-leading airline's IT security team, working on critical infrastructure projects that support the airline's global operations. You'll have the opportunity to develop your technical skills, work with advanced technologies, and collaborate with a talented team of professionals. With Delta's commitment to employee satisfaction, career development, and community engagement, you'll be part of a dynamic and supportive work environment that values your contributions and well-being.
If you're a motivated and experienced IT security professional looking for a new challenge, we encourage you to apply for this exciting opportunity to join Delta Airlines as an Associate Network Security Engineer. With a competitive salary of $27/hour and a comprehensive benefits package, this is a chance to take your career to new heights.