ENERGY SERVICES DATA ENTRY CLERK – Remote | WFH – Supporting Community Growth and Holistic Well-being

Join Our Team at Making Opportunity Count: Where Passion Meets Purpose

Welcome to an exciting opportunity with a non-profit human services agency dedicated to positive change—focused on enhancing the lives of individuals and families in Fitchburg, MA. At our organization, Making Opportunity Count (MOC), we are committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact.

Position Overview: ENERGY SERVICES DATA ENTRY CLERK – Remote | WFH

As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This position offers a hybrid work model, combining remote work with time in our office, providing a flexible work environment that suits your lifestyle.

Key Responsibilities:

• Data Entry and Record Management: Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
• Email and Document Management: Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Database Management: Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• File Organization and Compliance: Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaboration and Communication: Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Administrative Support: Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Remote Work and Meetings: Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Professional Development: Attend all required staff meetings, supervision, training, and contractual meetings. Participate in mandatory agency training and other relevant professional development activities.
• Confidentiality: Ensure strict confidentiality is maintained in all aspects of the role.

Requirements and Skills:

To be successful in this role, you will need:

• Education and Experience: Associate degree or equivalent professional experience. Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional Qualifications: Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Language Skills: Bilingual in Spanish preferred.

What We Offer:

At Making Opportunity Count, we value our employees' well-being and personal growth. Here are some of the fantastic benefits you can enjoy:

• Comprehensive Insurance: Health, Dental, FSA, and Vision Insurance to take care of your well-being.
• Paid Time Off (PTO): Generous time off to relax and recharge.
• Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
• Student Loan Forgiveness: We're here to help ease your student loan burden.
• Tuition Remission: Invest in your education with our tuition remission program.
• Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
• Pet Insurance: Ensure your furry friends receive the best care.
• Employee Discounts: Access exclusive discounts and perks.

Why Join Us:

At Making Opportunity Count, we are committed to creating a workplace that values your well-being and personal growth. By joining our team, you will be part of a dynamic and passionate group of professionals who are dedicated to making a positive impact in the community.

Our work environment is built on a foundation of respect, empathy, and collaboration. We believe in fostering a culture of learning and growth, where our employees can thrive and reach their full potential.

Career Growth Opportunities and Learning Benefits:

We are committed to helping our employees grow and develop their skills. Here are some of the career growth opportunities and learning benefits we offer:

• Professional Development: We provide opportunities for professional growth and development through training, mentorship, and education.
• Career Advancement: We encourage career advancement and provide opportunities for employees to take on new challenges and responsibilities.
• Mentorship: We offer mentorship programs to help employees navigate their careers and achieve their goals.

Work Environment and Company Culture:

Our work environment is designed to be flexible and supportive. We offer a hybrid work model that allows employees to work from home or in our office. Our company culture is built on a foundation of respect, empathy, and collaboration.

• Flexible Work Arrangements: We offer flexible work arrangements, including remote work options, to help employees balance their work and personal life.
• Collaborative Culture: We foster a collaborative culture that encourages teamwork, communication, and innovation.
• Employee Recognition: We recognize and reward employees for their contributions and achievements.

Compensation and Benefits:

We offer a competitive salary and a comprehensive benefits package that includes:

• Competitive Salary: A competitive salary that reflects the value you bring to our organization.
• Comprehensive Benefits: A comprehensive benefits package that includes health, dental, vision, and FSA insurance, as well as paid time off and retirement plan contributions.

How to Apply:

If you are passionate about making a positive impact in the community and are looking for a challenging and rewarding role, we encourage you to apply. Please submit your application, including your resume and cover letter, to [insert contact information].

We look forward to hearing from you and exploring how you can contribute to our team at Making Opportunity Count!