Sr SWA U Consultant

Department:

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The Senior SWA U Consultant leads high-impact projects and operational efforts that accelerate alignment, maximize efficiencies, and strengthen enterprise partnerships. This role owns key portions of the annual planning cycle, standardization efforts, and stakeholder consultation - bringing structure to ambiguity and pace to progress. Acting as a strategic partner to Department Leaders, the Senior Consultant is a trusted driver of clarity, consistency, and scalable solutions.

Additional Details

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.  
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. ​

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

• Lead high-impact consulting engagements that improve organizational alignment, streamline operations, and enable scalable, learner-centric solutions.
• Serve as a strategic thought partner to SWA U Leadership, translating complex needs into actionable workstreams.
• Own critical portions of the annual planning cycle, portfolio standardization, and cross-team consulting initiatives.
• Guide Teams through change efforts with clarity and influence, balancing business needs with learning strategies.
• Design frameworks, models, and tools that enhance Team accountability, operational transparency, and performance.
• Provide consultation to Department Leaders to resolve structural inefficiencies and facilitate sustained strategic alignment.
• Drive scalable standardization of tools, templates, and reporting practices.
• Provide consulting support to priority initiatives and cross-functional projects.
• Identify and implement solutions that improve clarity, reduce duplication, and accelerate delivery.

• Strategic thinker with strong attention to detail and operational discipline.
• Advanced skills in consulting, strategic planning, stakeholder management, and organizational effectiveness.
• Expert in simplifying complexity, managing ambiguity, and leading with influence.
• Strong business acumen, with the ability to bridge operations, learning, and enterprise priorities.
• Excellent written, verbal, and visual communication skills for high-level stakeholder engagement.
• Ability to lead cross-functional efforts and coach Teams through organizational transitions.

Education

• Required: High School Diploma or GED

Experience

• Required: Expert-level experience, expansive and far-reaching knowledge in:

  • Learning & Development, Business Operations, Enterprise-level project support, or Consulting

  • Managing complex projects or operational frameworks across large organizations

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from limited space work station/desk/office area for extended periods of time

• Ability to communicate and interact with others in the English language to meet the demands of the job

• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

• Must be at least 18 years of age

• Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits

Competitive market salary from $122,200 - $135,800 per year* depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings

• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*

• Competitive health insurance for you and your eligible dependents (including pets)

• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

• Explore more Benefits you’ll love: amount doesn’t guarantee employment for any particular period of time

  401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

  *ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company

  Southwest Airlines is an Equal Opportunity Employer.Please print/save this job description because it won't be available after you apply.

  Job Posting End Date09/02/2025
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