AVP, Operations - Hospice

Our Company

Abode Hospice and Home Health

Overview

The Area Vice President of Operations oversees and manages the day-to-day operations of an assigned geography of branches for Hospice. The Area Vice Present is responsible for a combined census of up to 1000. Responsible for ensuring efficient and effective processes are in place to meet financial and operational objectives and drive operational excellence. This includes managing budgets, analyzing data to identify areas for improvement, implementing strategies to optimize operations, and leading a team of Executive Directors, Directors of Clinical Operations and staff to achieve operational goals. The AVP of Operations works closely with senior leadership and the DVP and RVP to align operational activities with overall business strategies and objectives.

This is a remote position with regular travel to the assigned coverage territories of IN, IA, and WI. An ideal candidate will live within these areas and near a major airport.

Responsibilities

• Works with Divisional and Senior Vice President of Operations and Finance Team to plan, andexecute the company’s budgeted revenue goals• Collaborates with other business functions such as Sales, Clinical Operations, HR and Finance toensure business and financial goals are achieved• Works closely with clinical leadership to ensure appropriate quality standards are met for theidentified branches Responsible for care delivery and achievement of quality goals.• Monitors changing business needs and implements actions to resolve and address thoseidentified needs• Identifies operations that are not performing to standard and develops and implements plans ofcorrective action• Works with Divisional and Senior Vice President of Operations and Finance Team to plan, andexecute the company’s budgeted revenue goals• Collaborates with other business functions such as Sales, Clinical Operations, HR and Finance toensure business and financial goals are achieved
• Works closely with clinical leadership to ensure appropriate quality standards are met for theidentified branches Responsible for care delivery and achievement of quality goals.• Monitors changing business needs and implements actions to resolve and address thoseidentified needs• Identifies operations that are not performing to standard and develops and implements plans ofcorrective action• Ensures that employees in the area understand and adhere to compliance, regulatory andCompany processes, procedures, and regulations Responsible for meeting all compliancestandards and regulations and to adherence of BrightSpring processes and procedures.• Develops positive and trusting relationships with local leaders and communities we serve• Consults with the DVP or SVP of Operations in budget/financial goals for the operating area• Consults with the DVP or SVP of Operations in determining operational risk factors and contributeto the creation of relevant mitigation plans. Determines operational risk factors and developsrelevant mitigation plans for DVP/SVP approval.• Develops the annual budget for the Hospice Region for the respective area of responsibility.• Holds leaders (operations) and teams accountable for the achievement of monthly, quarterly andannual budgets and business / clinical quality goals• Provides leadership, mentoring, coaching and development to direct reports• Responsible for reporting on plans and achievement of business, admission and clinical / qualitygoals to DVP or SVP of Operations.• Responsible for recruiting, interviewing, hiring and training of direct reports• Monitors turnover in the area of responsibility. Ensures proper hiring, training and development ofnewly hired staff. Works closely with support departments to achieve retention goals• Monitor metrics proactively to effect change in a positive direction before month end• Collaborate with business partners (AVP of Business Development) and use appropriateresources to accurately forecast monthly admissions/growth• Assigned territory and area of operation can change based on business need

Qualifications

• Degree in health administration or related field• A minimum of 8 years experience with multi-site management experience in a hospice, homehealth, or related health program• Must have hospice experience in a leadership role
• Licensed as a Registered Nurse or other clinical license preferred but not required.
• Knowledge of regulations and reimbursements in home health care• Financial operations knowledge

• Results oriented ability

About our Line of Business

Originally posted on Himalayas