Partner, Client Delivery Lead, Managed Services
The Partner, Client Delivery Lead, Managed Services will be responsible for driving the adoption of delivery best practices, meeting SLAs and KPIs, and achieving financial performance. He/she will lead the delivery organization, establish governance structure, and develop pricing and deal structure for new offerings.
Requirements
- University Degree and minimum 15 years of prior relevant experience
- 15+ years' experience in BPO as a delivery leader
- Experience leading a large delivery organization or a portfolio
- Managed Service experience in Financial Crimes Compliance
- Experience in implementing commercial best practices and processes for contract compliance
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
Originally posted on Himalayas
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